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32121

Modelling the Impact of ISO 26000 Implementation on Egyptian Hotel Sector Performance

Article

Last updated: 04 Jan 2025

Subjects

-

Tags

Hospitality

Abstract

The purpose of this study is to explore the impact of ISO 26000 implementation on Egyptian hotel sector performance among hotel general managers, financial managers and food and beverage managers based on adoption seven core principles of ISO 26000 which are organizational governance, human rights, labor practices, the environment, fair operating practices, consumer issues, community involvement, and development. The study is based on a quantitative approach to achieve its aim. The procedure for collecting data for this study used a questionnaire to collect exploratory data. The semi-structured questionnaire online link was sent randomly to hotels' managers and financial managers via email and across social media (Facebook) to collect their perspective. The results of this study can act as a reference guide to hotel managers, financial managers and food and beverage managers to develop strategies to overcome ISO 26000 implementation challenges. First, the study revealed that hotel's progress on ISO26000adoption contributed to maximize its economic performance, increasing market share and enhancing reputation. Second, the economic, social and environmental drivers have a significant positive effect on ISO adoption. Third, the result also indicated that the internal, the external and resources barriers have a negative effect on ISO adoption.  

DOI

10.21608/ijhth.2018.32121

Keywords

Hotel Performance, ISO 26000, organizational governance, community involvement, Egypt

Authors

First Name

EL-Hussein

Last Name

Ali

MiddleName

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Affiliation

-

Email

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City

-

Orcid

-

First Name

Omar

Last Name

Qoura

MiddleName

-

Affiliation

-

Email

-

City

-

Orcid

-

Volume

12

Article Issue

Issue 3 (Special Issue)

Related Issue

5438

Issue Date

2018-03-01

Receive Date

2019-05-18

Publish Date

2018-03-01

Page Start

214

Page End

233

Print ISSN

2636-4131

Online ISSN

2636-414X

Link

https://ijhth.journals.ekb.eg/article_32121.html

Detail API

https://ijhth.journals.ekb.eg/service?article_code=32121

Order

13

Type

Original Article

Type Code

804

Publication Type

Journal

Publication Title

International Journal of Heritage, Tourism and Hospitality

Publication Link

https://ijhth.journals.ekb.eg/

MainTitle

Modelling the Impact of ISO 26000 Implementation on Egyptian Hotel Sector Performance

Details

Type

Article

Created At

22 Jan 2023