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121759

The Impact of Enhancing the Academic Performance on Student Satisfaction of Private Business Faculties: New Business Model for Egyptian Private Universities

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Last updated: 22 Jan 2023

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Abstract

The main purpose of the research is to test the direct and the indirect impact of the academic performance (represented by the academic staff, curriculum and the teaching assistants) on the overall satisfaction of business students in Egyptian private universities. Nowadays, student (customer) satisfaction is regarded as one of the main priorities to face intense competition between the new private universities in Egypt,and to attract high school graduates to join through favorable word of mouth. This is a quantitative study where primary data was collected using self-administered questionnaires from a sample of 1600 students from different business majors and with different GPA levels from four different business faculties in four Egyptian private universities in Greater Cairo. The suggested conceptual model was tested using the Structural Equation Modeling technique and the Lisrel software Ver8.54.  Several goodness of fit indices shows the adequacy of the model. Satisfaction with TA's plays the mediator construct, whereitisbelieved that students depend heavily on teaching assistants. Management of business private Universities in Egypt can make use of the empirical results of this research to enhance their understanding of the factors that impact student satisfaction and thus create differentiation in the provision of the university.

DOI

10.21608/acj.2020.121759

Keywords

Student Satisfaction, Academic Performance, Teaching Assistants, private universities, structural equation modeling, factor analysis

Authors

First Name

Samia

Last Name

El Sheikh

MiddleName

-

Affiliation

October University for Modern Scienes and Arts (MSA)

Email

selsheikh@msa.eun.eg

City

-

Orcid

-

First Name

Yasser

Last Name

Tawfik Halim

MiddleName

-

Affiliation

October University for Modern Scienes and Arts (MSA)

Email

ytawfik@msa.eun.eg

City

-

Orcid

-

First Name

Hosny

Last Name

Ibrahim Hamdy

MiddleName

-

Affiliation

October University for Modern Scienes and Arts (MSA)

Email

hosikhalel@msa.eun.eg

City

-

Orcid

-

First Name

Mohamed

Last Name

Samy El-deeb

MiddleName

-

Affiliation

October University for Modern Scienes and Arts (MSA)

Email

msamy@msa.eun.eg

City

-

Orcid

-

Volume

57

Article Issue

4

Related Issue

18198

Issue Date

2020-09-01

Receive Date

2020-06-03

Publish Date

2020-09-01

Page Start

1

Page End

34

Print ISSN

2682-4183

Online ISSN

2682-4191

Article File

ACJ_Volume 57_Issue 4_Pages 1-34.pdf

PDF . 746.2kB

Link

https://acjalexu.journals.ekb.eg/article_121759.html

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https://acjalexu.journals.ekb.eg/service?article_code=121759

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المقالة الأصلية

Type Code

759

Publication Type

Journal

Publication Title

مجلة جامعة الإسکندرية للعلوم الإدارية

Publication Link

https://acjalexu.journals.ekb.eg/

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Article

Created At

22 Jan 2023