421602

Smart Tour Guide Service System Using Deep Learning and Voice Chatbot

Article

Last updated: 27 Apr 2025

Subjects

-

Tags

Artificial Intelligence

Abstract

One of the challenges facing the tourism sector is the lack of accuracy in information provided by ordinary tour guides or their unfamiliarity with these places and their history.  This can result in poor experiences, high costs, limited options, and a lack of awareness about relevant attractions for tourists. Mobile phones are now widely available, and almost everyone owns one. An application for mobile phones has been developed using the Flutter framework. Tourist attractions related to the type of tourism that the tourist is visiting are displayed using GPS and Maps, integrated into the application. The exceptional progress in Artificial Intelligence (AI), like deep learning, plays a significant role. It is powerful in image recognition, algorithms such as convolutional neural networks (CNNs). The Horus dataset, consisting of 1025 images, has been collected, processed, and categorized into ten classes, each representing a specific statue. CNNs has been implemented on the data, achieving an accuracy of 99.88%. The evaluation of the model's performance using precision, recall, and F1 score is all 99.5%. The system uniquely integrates several advanced technologies to enhance the tourism experience, including a QR code scanner for locations where photography is prohibited, and an AI-powered voice chatbot for providing accurate and reliable information. The system uniquely combines convolutional neural networks (CNNs) for precise image recognition with real-time, interactive assistance through voice chat, addressing challenges such as accessibility, accuracy, and cultural sensitivities. This innovative approach offers personalized and up-to-date information, significantly improving the overall tourism experience. The application combines user-friendly features and adaptable AI technologies, making it accessible to non-technical users and scalable for diverse regions and tourism types worldwide. The goal is to provide an enjoyable, easy, and knowledge-rich experience in line with Egypt's Vision 2030, with Egypt's focus on technological improvement in the tourism sector.

DOI

10.21608/asc.2024.318690.1023

Keywords

Artificial Intelligence (AI), Deep learning, Convolutional Neural Networks (CNNs), Voice Chatbot

Authors

First Name

Marwa

Last Name

Mustafa

MiddleName

-

Affiliation

The Higher Institute of Computers and Information Technology, Computer Science Department, El Shorouk Academy, Cairo, Egypt

Email

marwa.mustafa@sha.edu.eg

City

-

Orcid

-

Volume

15

Article Issue

1

Related Issue

50083

Issue Date

2024-06-01

Receive Date

2024-09-05

Publish Date

2024-06-01

Print ISSN

1687-8515

Online ISSN

2682-3578

Link

https://asc.journals.ekb.eg/article_421602.html

Detail API

http://journals.ekb.eg?_action=service&article_code=421602

Order

421,602

Type

Original Article

Type Code

1,549

Publication Type

Journal

Publication Title

Journal of the ACS Advances in Computer Science

Publication Link

https://asc.journals.ekb.eg/

MainTitle

Smart Tour Guide Service System Using Deep Learning and Voice Chatbot

Details

Type

Article

Created At

27 Apr 2025