416467

Applying Internet of Things and its Impact on Enhancing Tourism Services in Egyptian Tourist Destination

Article

Last updated: 29 Mar 2025

Subjects

-

Tags

IT in tourism and hospitality

Abstract

The Internet of Things (IoT) is perceived as an evolving trend in the tourism industry. IoT will help destinations, airlines, hotels, museums, and travel agencies personalize their services for tourists and guests. Moreover, it has several advantages for them, such as cost savings, increased productivity, greater efficiency, and customized and differentiated services. The purpose of this study is to identify the impact of applying Internet of Things technology on enhancing tourism services in the Egyptian tourist destination and explore the challenges that face the application of the Internet of Things in the Egyptian tourist destination. To achieve the aims of the study, the methodology of this research was based on a quantitative approach. A questionnaire form was created and directed to a sample of Egyptian and foreign tourists in Hurghada and Luxor City. The questionnaire was distributed to a random sample of four hundred (400) visitors to Hurghada and Luxor, whether foreigners or Egyptians. 353 (88.25%) of them were retrieved. The statistical analysis of the responses was carried out via SPSS v25. Data has been collected through questionnaires that were prepared in an approach that is relevant to the situation to decrease invalid responses. The results showed the obstacles that faced the application of Internet of Things technology in tourist service are: “public awareness of Internet of Things technology," “lack of infrastructure," and “Privacy and security. The research recommended security procedures must be implemented at all layers of the IoT architecture.

DOI

10.21608/mjthr.2025.360910.1190

Keywords

Internet of Things, Tourism Services, Hurghada, Luxor

Authors

First Name

Manar

Last Name

Abdo

MiddleName

Hamzawy

Affiliation

Tourism Studies, Faculty of Tourism and Hotels, Minia University

Email

manar.hamzawy@yahoo.com

City

-

Orcid

-

First Name

Mohamed

Last Name

Ezzat

MiddleName

-

Affiliation

Head of Tourism Studies Department Minia University

Email

mohamed.ezzat@mu.edu.eg

City

Minia

Orcid

0000-0003-0957-0328

First Name

Rania

Last Name

Ibrahem

MiddleName

El Said

Affiliation

Assistant Professor, the Higher Institute of Tourism and Hotels in Luxor (EGOTH)

Email

-

City

-

Orcid

-

Volume

19

Article Issue

1

Related Issue

54350

Issue Date

2025-06-01

Receive Date

2025-02-15

Publish Date

2025-06-01

Page Start

1

Page End

20

Print ISSN

2357-0652

Online ISSN

2735-4741

Link

https://mjthr.journals.ekb.eg/article_416467.html

Detail API

http://journals.ekb.eg?_action=service&article_code=416467

Order

416,467

Type

Original Article

Type Code

1,533

Publication Type

Journal

Publication Title

Minia Journal of Tourism and Hospitality Research MJTHR

Publication Link

https://mjthr.journals.ekb.eg/

MainTitle

Applying Internet of Things and its Impact on Enhancing Tourism Services in Egyptian Tourist Destination

Details

Type

Article

Created At

29 Mar 2025