414769

Measuring the Impact of Mobile Applications Attributes on the Consumers Continuance Usage Intention in the Online Grocery Retail Industry in Egypt

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Last updated: 09 Mar 2025

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إدارة الأعمال

Abstract

      The aim of this study is to establish the complex interaction between mobile application characteristics and continuance usage intentions of consumers within the Egyptian e-grocery retail market. The study aligns itself with what can be referred as highly relevant digital features; online tracking, online ratings, and online reviews with a view of establishing how these technological factors affect consumer behaviours and consequently their consistent use of the mobile platforms. The study therefore adopted a strong quantitative research method to incorporate the survey technique in garnering data from 419 respondents. The mentioned research incorporated the use of differentiated methods and strict methodologies in the data analysis phase. Other analytical techniques considered were construct validity through developing indicators, estimate of Internal consistency through Cronbach's Alpha, and estimate of Composite reliability. In order to check the overall validity of the instrument used work which is a scale, the researchers conducted confirmatory factor analysis CFA along side this-analysis the researchers used correlation analysis through Pearson correlation coefficient. NSS was computed using Shapiro-Wilk and Kolmogorov-Smirnov tests and multiple linear regression analysis examined a complex interaction of variables to establish the relationship between integrated independent variables and consumer continuance usage intentions. The study systematically examined three primary hypotheses: The positive effects of online tracking, online ratings, and online reviews on consumers' continuous intention to use. The study examined the level of importance and influence of these mobile application attributes and analyzed them statistically to determine their relevance for consumers in the new world of online grocery retail in Egypt. The paper offers a quantitative context to the effect that the digital features have on user interaction and time spent on the platform.
 

DOI

10.21608/jces.2024.414769

Keywords

Mobile Applications, Online Grocery Retail, Consumer Behavior, Usage Intentions, Egypt, Online Tracking, Online Ratings, Online Reviews

Authors

First Name

Hassan

Last Name

samy hassan hassan abouzekry

MiddleName

-

Affiliation

assistant lecturer at the Arab academy for science, technology and maritime transport

Email

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City

-

Orcid

-

First Name

talaat

Last Name

assaad abdel Hamid

MiddleName

-

Affiliation

Al mansoura University

Email

-

City

-

Orcid

-

First Name

somaya

Last Name

ali

MiddleName

-

Affiliation

Arab academy for science, technology and maritime transport

Email

-

City

-

Orcid

-

Volume

15

Article Issue

4

Related Issue

49718

Issue Date

2024-10-01

Receive Date

2024-10-01

Publish Date

2024-10-01

Page Start

2,200

Page End

2,246

Print ISSN

2090-3782

Online ISSN

3062-5386

Link

https://jces.journals.ekb.eg/article_414769.html

Detail API

http://journals.ekb.eg?_action=service&article_code=414769

Order

414,769

Type

المقالة الأصلية

Type Code

986

Publication Type

Journal

Publication Title

المجلة العلمية للدراسات التجارية والبيئية

Publication Link

https://jces.journals.ekb.eg/

MainTitle

Measuring the Impact of Mobile Applications Attributes on the Consumers Continuance Usage Intention in the Online Grocery Retail Industry in Egypt

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Type

Article

Created At

09 Mar 2025