406563

VIOLENCE AGAINST HEALTHCARE WORKERS DURING COVID-19 PANDEMIC AND ITS IMPACT ON JOB PERFORMANCE AND SATISFACTION

Article

Last updated: 08 Feb 2025

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Abstract

Introduction: During the COVID-19 pandemic, a large number of distressed people referred to the health sector, increasing the burden of healthcare workers (HCWs) and inciting violence against them. Aim of Work: To investigate the prevalence of workplace violence (WPV), its risk variables, and the pattern of violence against healthcare workers in the context of the COVID-19 pandemic, and to study the relationship between WPV; work satisfaction and performance among the studied group. Materials and Methods: A cross-sectional study was conducted at a public university hospital in Cairo, Egypt; convenience sampling was used via an online survey, and data collection took place during the COVID pandemic from June to the end of September 2022. A total of 314 participants (151 physicians and 163 nurses) were surveyed using a standardized, self-administered questionnaire. Results: More than half of the studied respondents (55.7%) experienced at least one form of WPV during the COVID-19 pandemic. Verbal abuse was the most common form of violence. Patients' families were the most frequent perpetrator. Violence was more statistically significantly higher against females (60.5%) and was more committed against physicians (63.6%) compared to nurses and mainly during night shift. There was a weak negative correlation between WPV and job performance score, while no significant correlation was found between WPV and job satisfaction score. Conclusion and Recommendations: WPV against nurses and physicians is a significant issue that has a detrimental impact on job performance. Proper knowledge of WPV dynamics and efficient prevention is required.

DOI

10.21608/ejom.2024.308240.1345

Keywords

Workplace violence, Job Performance, Job satisfaction and COVID-19

Authors

First Name

Goda

Last Name

I

MiddleName

AM

Affiliation

Department of Community, Environmental and Occupational Medicine, Faculty of Medicine, Ain Shams University, Egypt.

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Orcid

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First Name

El-Hossiney

Last Name

M

MiddleName

D

Affiliation

Department of Community, Environmental and Occupational Medicine, Faculty of Medicine, Ain Shams University, Egypt.

Email

-

City

-

Orcid

-

First Name

Abozaid

Last Name

DA

MiddleName

-

Affiliation

Department of Community, Environmental and Occupational Medicine, Faculty of Medicine, Ain Shams University, Egypt.

Email

denaali@med.asu.edu.eg

City

new cairo

Orcid

0000-0002-9325-5699

Volume

49

Article Issue

1

Related Issue

53246

Issue Date

2025-01-01

Receive Date

2024-07-29

Publish Date

2025-01-01

Page Start

1

Page End

16

Print ISSN

1110-1881

Online ISSN

2357-058X

Link

https://ejom.journals.ekb.eg/article_406563.html

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http://journals.ekb.eg?_action=service&article_code=406563

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1

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Original Article

Type Code

577

Publication Type

Journal

Publication Title

Egyptian Journal of Occupational Medicine

Publication Link

https://ejom.journals.ekb.eg/

MainTitle

VIOLENCE AGAINST HEALTHCARE WORKERS DURING COVID-19 PANDEMIC AND ITS IMPACT ON JOB PERFORMANCE AND SATISFACTION

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Article

Created At

01 Feb 2025