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401722

Factors Affecting Customers Perceived Intention to Use Near field communication Payments in Lebanon

Article

Last updated: 07 Jan 2025

Subjects

-

Tags

إدارة الأعمال

Abstract

This study examines the factors influencing the intention to use Near Field Communication (NFC) payments. Through a survey of 200 participants, the relationships between subjective norms, perceived usefulness, perceived ease of use, perceived security, trust, attitude, and the intention to use NFC payments were investigated. The results indicate that subjective norms, perceived ease of use, perceived security, trust, and attitude have significant positive effects on individuals' intention to adopt NFC payments. Theoretical implications highlight the applicability of the theory of reasoned action in explaining adoption behavior. From a practical perspective, the study offers recommendations for organizations and policymakers to facilitate NFC payment adoption, including educational initiatives, enhancing user experience, fostering positive social norms, and targeted marketing strategies. Future research opportunities include investigating cultural variations, longitudinal studies, individual differences, and the impact of external factors on NFC payment adoption. Overall, this study enhances our understanding of NFC payment adoption and provides insights for researchers and practitioners in the field of technology adoption and payment systems.

DOI

10.21608/abs.2024.297996.1011

Keywords

NFC, attitude and intention to use NFC

Authors

First Name

Soumaya

Last Name

KAAKOUR

MiddleName

-

Affiliation

BEIRUT

Email

soumaya_kaakour@hotmail.com

City

Lebanon

Orcid

0000-0002-3637-5707

First Name

Hind

Last Name

Amer Jnad

MiddleName

-

Affiliation

Beirut Arab University, Tripoli, Lebanon

Email

-

City

-

Orcid

-

Volume

2

Article Issue

1

Related Issue

52640

Issue Date

2025-01-01

Receive Date

2024-06-18

Publish Date

2025-01-01

Page Start

343

Page End

390

Print ISSN

3009-6308

Online ISSN

3009-7738

Link

https://abs.journals.ekb.eg/article_401722.html

Detail API

http://journals.ekb.eg?_action=service&article_code=401722

Order

401,722

Type

المقالة الأصلية

Type Code

3,171

Publication Type

Journal

Publication Title

مجلة بحوث الأعمال

Publication Link

https://abs.journals.ekb.eg/

MainTitle

Factors Affecting Customers Perceived Intention to Use Near field communication Payments in Lebanon

Details

Type

Article

Created At

07 Jan 2025