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294894

Perceptions of stakeholders and non-customers towards accountability practices of Islamic banks

Article

Last updated: 29 Dec 2024

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Tags

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Abstract

This study seeks to identify the perceptions and expectations of stakeholders and non-customers towards Sharia, social and financial practices of Islamic banks (IBs). It aims to construct pyramid of Islamic banks' accountabilities based on surveying opinions of two groups (stakeholders who interact with IBs directly and non-customers), using survey questionnaire from large stakeholders' samples from 15 cross countries, pertaining to two different segments (600 stakeholders who deal with IBs and 600 customers who do not deal with IBs). The pyramid of IBs' accountabilities shows priorities of Sharia then financial followed by social accountability for both of the two groups. It also shows that the main criterion of stakeholders' selection of IBs was Sharia, financial, then social factors. Stakeholders who deal with IBs are satisfied with the practices of these banks. Both of the two groups believe that IBs may guide by Sharia, financial, then social objectives. This research is one of the first empirical studies that test the IBs' accountabilities practices for stakeholders as well as non-customers from multi countries. The outcomes provide important theoretical and practical implications for IBs' society.

DOI

10.21608/msamsj.2023.183998.1004

Keywords

Islamic banks, Sharia, Social and Financial accountability, Stakeholders and Non-Customers and survey questionnaire

Authors

First Name

Sherif

Last Name

El-Halaby

MiddleName

-

Affiliation

Faculty of management sciences, MSA, Egypt

Email

shielhalaby@msa.edu.eg

City

Egypt

Orcid

-

First Name

Khaled

Last Name

Hussainey

MiddleName

-

Affiliation

University of Portsmouth, UK

Email

khaled.hussainey@port.ac.uk

City

-

Orcid

-

Volume

2

Article Issue

2

Related Issue

40797

Issue Date

2023-04-01

Receive Date

2022-12-28

Publish Date

2023-04-01

Page Start

1

Page End

38

Print ISSN

2974-3028

Online ISSN

2974-3036

Link

https://msamsj.journals.ekb.eg/article_294894.html

Detail API

https://msamsj.journals.ekb.eg/service?article_code=294894

Order

294,894

Type

Original Article

Type Code

2,535

Publication Type

Journal

Publication Title

MSA-Management Sciences Journal

Publication Link

https://msamsj.journals.ekb.eg/

MainTitle

Perceptions of stakeholders and non-customers towards accountability practices of Islamic banks

Details

Type

Article

Created At

29 Dec 2024