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287374

The Effect of Governmental Training on Achieving the Training Process Objectives in the Hospitality Industry

Article

Last updated: 29 Dec 2024

Subjects

-

Tags

Human resources management in tourism and hospitality

Abstract

The quality and quantity of HR is an asset to any organization, and as a result, training in general has become an issue that has to be faced by every organization. This study, therefore, sought to determine the effect of governmental training on achieving the training process objectives in the hospitality industry, an evaluation study in 5- & 4-stars hotels in Alexandria as a case study. The research was intended to determine the role and effect of government training on employees, with an emphasis on the lower and middle-level staff and the HR hotel managers, who were randomly selected. Two questionnaires were designed using structured questions to collect primary data from employees of participation hotels. Personal interviews were held with some management staff of the organizations. The results indicated that hotels' employees may not be well informed about training and development programs in the organization. Most of the employees were of the view that training and development were effective tools for both personal and organizational success. The findings revealed that training practices, methods and activities at hotels are not in line with the best practices regarding the planned and systematic nature of the training process as is generally known.

DOI

10.21608/pijth.2023.287374

Keywords

Strategic Human Resource Management, American Hotels & Lodging Association, Food and Beverage, HACCP, Sales and Marketing

Authors

First Name

Abd Elwhab

Last Name

Morsi

MiddleName

-

Affiliation

The Office of the Ministry of Tourism and Antiquities in Alexandria

Email

-

City

-

Orcid

-

Volume

2

Article Issue

1

Related Issue

39856

Issue Date

2023-02-01

Receive Date

2023-02-25

Publish Date

2023-02-01

Page Start

33

Page End

40

Print ISSN

2812-6467

Online ISSN

2812-6475

Link

https://pijth.journals.ekb.eg/article_287374.html

Detail API

https://pijth.journals.ekb.eg/service?article_code=287374

Order

4

Publication Type

Journal

Publication Title

Pharos International Journal of Tourism and Hospitality

Publication Link

https://pijth.journals.ekb.eg/

MainTitle

The Effect of Governmental Training on Achieving the Training Process Objectives in the Hospitality Industry

Details

Type

Article

Created At

29 Dec 2024