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Studying the Marketing Deception Practices by Social Media Influencer

Article

Last updated: 05 Jan 2025

Subjects

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Tags

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Abstract

The study aimed to investigate the marketing deception practices by social media influencers, it investigates these practices in price, place, product and promotion. Identifying the concept of marketing deception and social media influencers. Additionally, this study aimed to analyze the impacts of marketing deception practices on the customer trust, repurchase decision and influencer reputation. Deception is considered as one of the major negative issues to be raised in marketing. Influencers generate regular social media updates in their specialist areas, they disseminate essentially persuasive messages to their followers, containing both informational and entertainment value, otherwise the use of social media influencers as a marketing deception tool violates marketing.
The study population consisted of 600 male and female of social media influencers' followers and travel agencies' customers. A total of 513 questionnaires were returned, but only 500 were valid for the analysis. The response rate is (83.3%). The results indicate that there are significant and negative impacts of marketing deception practices on the customer trust, the repurchase decision and influencer reputation. Based on the results, the study presented a set of recommendations, including that travel agencies and influencers must mention the true pricing through comments on their social media accounts'. Encouraging consumers to write their comments and reviews on influencers' social media accounts. Travel agencies should include compensation arrangements for clients and followers when exposed to a marketing deception by an influencer.

DOI

10.21608/ijtah.2024.270023.1118

Keywords

Marketing deception, social media, Social Media Influencer, Travel Agencies

Authors

First Name

Hanan

Last Name

Mahmoud Essawy

MiddleName

-

Affiliation

tourism, faculty of tourism and hospitality- Beni Suef University

Email

hourmahmoud15@gmail.com

City

-

Orcid

-

First Name

Prof. Dr. Hebatallah

Last Name

Ibrahim

MiddleName

Sobhy

Affiliation

Vice Dean for Postgraduate Studies, Professor of Tourism Guidance, Faculty of Tourism and Hotels, Beni-suef University

Email

hebaky@hotmail.com

City

Cairo

Orcid

0000-0002-3587-2584

First Name

Prof. Dr. Ghada

Last Name

Hammoud

MiddleName

-

Affiliation

Dean, Professor of Tourism Management, Faculty of Tourism and Hotels, Beni-suef University

Email

profghada@gmail.com

City

-

Orcid

-

First Name

Assoc. Prof. Dr. Mahmoud

Last Name

Salem

MiddleName

-

Affiliation

Associate Professor of Tourism Management, Faculty of Tourism and Hotels, Beni-suef University

Email

mahmoudmoawad@fth.bsu.edu.eg

City

-

Orcid

-

Volume

4

Article Issue

2

Related Issue

49556

Issue Date

2024-07-01

Receive Date

2024-02-13

Publish Date

2024-07-01

Page Start

61

Page End

79

Print ISSN

2812-6033

Online ISSN

2812-6041

Link

https://ijtah.journals.ekb.eg/article_370677.html

Detail API

https://ijtah.journals.ekb.eg/service?article_code=370677

Order

370,677

Type

Research Articles

Type Code

2,415

Publication Type

Journal

Publication Title

International Journal of Tourism, Archaeology and Hospitality

Publication Link

https://ijtah.journals.ekb.eg/

MainTitle

Studying the Marketing Deception Practices by Social Media Influencer

Details

Type

Article

Created At

29 Dec 2024