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283572

The Readiness of Accommodation Facilities to Provide Accessible Tourist Experiences in Cairo, Egypt

Article

Last updated: 29 Dec 2024

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Tags

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Abstract

Accessible tourism is considered one of the most contemporary themes in tourism and aims to enable disabled customers to move around and perform activities as freely as non-disabled people. According to previous research, the number of disabled visitors is rising due to the aging population. Thus, this paper explores accessible tourism and sheds the light on the requirements of disabled visitors in accommodation facilities. It aims to reveal the readiness of the accommodation facilities in Cairo, Egypt to provide services for visitors with disabilities. As hotels are the most popular type of accommodation globally, this study focuses on hotels rather than other types of accommodation. A checklist-based technique was used to collect primary data. The sample included 13 international five-star hotel chains in Cairo. The findings were satisfactory in terms of accessibility in the sleeping area, bathroom features, reservation and booking, power, lighting, and convenience factors. However, there are insufficient number of guest rooms and parking lots offered for disabled visitors, in addition to some challenges with the location, transportation and accessibility of public areas. Thus, the study provides set of recommendations to enhance services and facilities for people with disabilities in accommodation facilities.

DOI

10.21608/ijtah.2023.189670.1069

Keywords

Accessible Tourism, accommodation, People with Disabilities (PwDs), barrier-free tourism (BFT)

Authors

First Name

Mohammed

Last Name

Sayed

MiddleName

Saber

Affiliation

1- Faculty of Tourism and Hotel Management, Helwan University, Cairo 2- Faculty of Tourism and Hospitality Management, King Salman International University, Sharm El-Sheikh

Email

mohammed.saber140@yahoo.com

City

-

Orcid

0000-0001-5711-0911

First Name

Haidy

Last Name

Elsaid

MiddleName

-

Affiliation

Tourism Studies Department, Faculty of Tourism and Hotel Management, Helwan University, Cairo, Egypt.

Email

haidy.arafa@gmail.com

City

-

Orcid

0000-0002-9637-7878

Volume

3

Article Issue

1

Related Issue

39173

Issue Date

2023-01-01

Receive Date

2023-01-25

Publish Date

2023-01-01

Page Start

175

Page End

188

Print ISSN

2812-6033

Online ISSN

2812-6041

Link

https://ijtah.journals.ekb.eg/article_283572.html

Detail API

https://ijtah.journals.ekb.eg/service?article_code=283572

Order

11

Type

Research Articles

Type Code

2,415

Publication Type

Journal

Publication Title

International Journal of Tourism, Archaeology and Hospitality

Publication Link

https://ijtah.journals.ekb.eg/

MainTitle

The Readiness of Accommodation Facilities to Provide Accessible Tourist Experiences in Cairo, Egypt

Details

Type

Article

Created At

29 Dec 2024