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380167

The Development of Night Manager Skills In The Kingdom Of Saudi Arabia Hotels (As applied to Three and Two Class Hotels in Riyadh City)

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Last updated: 05 Jan 2025

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Abstract

This research focuses on developing the performance of the night managers in second and third class hotels in the city of Riyadh, Saudi Arabia through their dealing with inside and outside hotel guests in the night-shift in addition to dealing with staff in various departments. The hotel industry refers to the phenomenon as a general weakness in the skills they have and is therefore reflected in the quality of services provided to guests with regard to late check- in to the hotel or when rooming with exercise of the various aspects of activities in various departments of the hotel until their departure. The problems that appear during this require analyzing the weaknesses and ways to remedy them through intensive courses on management skills and up-to date hospitality training.

DOI

10.21608/ejth.2010.380167

Keywords

Development, Night Manager, Skills, Hotels

Volume

16

Article Issue

2

Related Issue

50388

Issue Date

2010-12-01

Receive Date

2024-09-17

Publish Date

2010-12-01

Page Start

148

Page End

156

Print ISSN

1997-163X

Online ISSN

1998-3301

Article File

EJTH_Volume 16_Issue 2_Pages 148-156.pdf

PDF . 1.7MB

Link

https://ejth.journals.ekb.eg/article_380167.html

Detail API

https://ejth.journals.ekb.eg/service?article_code=380167

Order

380,167

Type

Original Article

Type Code

2,339

Publication Type

Journal

Publication Title

Egyptian Journal of Tourism and Hospitality

Publication Link

https://ejth.journals.ekb.eg/

MainTitle

The Development of Night Manager Skills In The Kingdom Of Saudi Arabia Hotels (As applied to Three and Two Class Hotels in Riyadh City)

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Type

Article

Created At

29 Dec 2024