Walking is the most sustainable mode of transportation and one which has the least impact on the environment. Unfortunately, walking as a mode of transport is still often underrepresented in the overall transport system. Since sustainability is a worldwide trend, walkability is one of the highlighted aspects which need more consideration. Unfortunately, the present urban development is marginalizing the role of the pedestrian environment. There is a gap between theory and practice in academic research and practical implementation of urban street design. This research aims to understand the challenges facing users in the pedestrian environment in Talaat Street, Downtown, Cairo. An analytic approach will be used on mixed Random samples from the people using the case study area, containing distinct categories which differ in age, gender, job title, education level…etc. mixed research method is used for both data collection and analysis. The walkability framework is deduced from a summarized cross-sectional literature review about walkability, its definitions, importance, and indicators. Applying and testing this verified framework on the case study area by using a survey to assess the study area based on users' opinions to determine users' satisfaction level and needs. This research explores the difficulties encountered by users and highlights the significant findings obtained thoroughly analyzing their concerns and issues.