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333057

Using Service Quality and Destination Attractiveness to Encourage Pro-Tourism Behaviour

Article

Last updated: 05 Jan 2025

Subjects

-

Tags

Management
Marketing

Abstract

This study aims at identifying the drivers of residents' pro-tourism behaviours. First, it investigates the influence of service quality and destination attractiveness (DA) on attitudes towards tourism and destination image (DI). Second, it examines the impact of tourist attitudes on destination loyalty (DL) and pro-tourism behaviour. Finally, it investigates the influence of DI on destination loyalty and pro-tourism behaviour. A descriptive study is conducted using a survey of 205 Albaha residents. The findings indicate that service quality has a positive influence on the DI. Additionally, the results show that DA is positively associated with attitude towards tourism. Furthermore, they demonstrate that attitudes towards tourism have a positive relationship with pro-tourism behaviour. Finally, the empirical findings reveal that DI is positively associated with DL. This study aids in the identification of the determinants of residents' pro-tourism behaviour by the government and organizations involved in the tourism industry. The research's conclusions will direct practitioners of tourism marketing's efforts to promote tourism activities in Saudi Arabia. 

DOI

10.21608/ajccr.2023.206211.1058

Keywords

Service quality, Destination Attractiveness, Attitude Towards Tourism, destination image, Destination Loyalty, Pro-tourism behaviour

Authors

First Name

Zyad

Last Name

Alzaydi

MiddleName

M.

Affiliation

Collage of Business, Al-Baha University, Saudi Arabia

Email

za.alzaydi@gmail.com

City

Hull

Orcid

0000-0003-3751-1464

Volume

3

Article Issue

4

Related Issue

45098

Issue Date

2023-12-01

Receive Date

2023-04-15

Publish Date

2023-12-01

Page Start

31

Page End

51

Print ISSN

2805-248X

Online ISSN

2805-2498

Link

https://ajccr.journals.ekb.eg/article_333057.html

Detail API

https://ajccr.journals.ekb.eg/service?article_code=333057

Order

2

Type

Original Article

Type Code

2,025

Publication Type

Journal

Publication Title

The Academic Journal of Contemporary Commercial Research

Publication Link

https://ajccr.journals.ekb.eg/

MainTitle

Using Service Quality and Destination Attractiveness to Encourage Pro-Tourism Behaviour

Details

Type

Article

Created At

28 Dec 2024