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314826

Multi-Channel Bi-Level Queueing System with Heterogeneous Servers

Article

Last updated: 05 Jan 2025

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Abstract

Multi-channel queue with Poison arrivals, Erlangian service time distributions in which the server breaks down according me to a Poisson process ( as mentioned in [2] ) with a limited waiting room, The system consists of servers of varying efficiency. This paper proposes easily -computed steady-state probabilities of such a system. A recursive solution technique was used for computing steady-state probabilities of such a system. We have obtained also some performance measures of the system, such as the expected waiting time per customer, the expected number of customers who arrive to a full system, the expected number of customers will also be calculated. Finally, an example will be introduced.

DOI

10.21608/esju.1994.314826

Keywords

Heterogeneous Servers, Multi-Channel Queueing System, Performance measures, Poison Arrivals, Steady-State Probabilities

Authors

First Name

E. M.

Last Name

Shoukry

MiddleName

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Affiliation

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Orcid

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First Name

M. K.

Last Name

Gharraph

MiddleName

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Affiliation

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Email

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Orcid

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First Name

N. A.

Last Name

Hassan

MiddleName

-

Affiliation

-

Email

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City

-

Orcid

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Volume

38

Article Issue

2

Related Issue

43178

Issue Date

1994-12-01

Receive Date

2023-08-27

Publish Date

1994-12-01

Page Start

208

Page End

221

Print ISSN

0542-1748

Online ISSN

2786-0086

Link

https://esju.journals.ekb.eg/article_314826.html

Detail API

https://esju.journals.ekb.eg/service?article_code=314826

Order

5

Type

Original Article

Type Code

1,914

Publication Type

Journal

Publication Title

The Egyptian Statistical Journal

Publication Link

https://esju.journals.ekb.eg/

MainTitle

Multi-Channel Bi-Level Queueing System with Heterogeneous Servers

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Type

Article

Created At

28 Dec 2024