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Administrative competencies and confronting conflict in decision-making in government institutions

Article

Last updated: 05 Jan 2025

Subjects

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Tags

التنمية المستدامة
المشکلات المرتبطة بالفقر والمناطق العشوائية، والخدمة الاجتماعية الإکلينيکية والقضايا المرتبطة بالتخطيط والتنمية

Abstract

The study aimed to determine the ability of administrative competencies in the face of conflict in decision-making in government institutions (knowledge competencies - skills competencies - values competencies - behavior competencies), and work to determine the decision-making methods in government institutions (negotiation style - confrontation and domination style - positive competition method - persuasion method, focus on common concerns). Identify the difficulties facing administrative competencies in the face of conflict in decision -making government institutions, and reach proposed planning mechanisms that increase the ability of administrative competencies to face conflict in decision-making government institutions.
This study is viewed as a field study, using the social survey method the Director General of the department in the administrative building at Helwan University, as it is one of the government institutions s and their number (34) and also the The study tools consisted of An electronic questionnaire on administrative competencies and facing conflict in decision-making in government institutions, and the study reached the importance of administrative competencies for different levels, and the need for the availability of personal merit for senior management managers, and that there is a positive impact of commitment to the dimensions of administrative competencies in achieving many competitive advantages such as the quality of creativity and the speed of providing service to customers, and the ability to face conflict in decision-making and mechanisms to achieve this.directors of departments and their number (92).

DOI

10.21608/egjsw.2024.291803.1341

Keywords

Administrative competencies, conflict - decision, making

Authors

First Name

. Asmaa Adel Mohamed

Last Name

Selim

MiddleName

-

Affiliation

Assistant Professor of social planning - Faculty of Social Work - Helwan University

Email

-

City

القاهرة

Orcid

-

First Name

. Mohamed Samir Abdo

Last Name

soliman

MiddleName

-

Affiliation

Assistant Professor of Social Planning - Faculty of Social Work – Helwan University

Email

-

City

القاهرة

Orcid

-

Volume

80

Article Issue

6

Related Issue

47844

Issue Date

2024-04-01

Receive Date

2024-05-22

Publish Date

2024-04-01

Page Start

245

Page End

273

Print ISSN

2735-3427

Online ISSN

2735-3435

Link

https://egjsw.journals.ekb.eg/article_356840.html

Detail API

https://egjsw.journals.ekb.eg/service?article_code=356840

Order

356,840

Type

المقالة الأصلية

Type Code

1,810

Publication Type

Journal

Publication Title

مجلة الخدمة الاجتماعية

Publication Link

https://egjsw.journals.ekb.eg/

MainTitle

Administrative competencies and confronting conflict in decision-making in government institutions

Details

Type

Article

Created At

28 Dec 2024