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293842

Effect of Demographic Variables on Emotional Intelligence of Tour Leaders in Egypt

Article

Last updated: 27 Dec 2024

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Abstract

This study is an attempt to find out whether or not demographic variables such as gender, age and education have influenced the emotional intelligence of Egyptian tour leaders. Cognitive intelligence is not enough to make a successful tour leader. Emotional intelligence is an important ability along with cognitive intelligence. Emotional intelligence deals with understanding the feelings of others and oneself. Accordingly, emotional intelligence has an impact on the personality of the tour leader and his performance at work, and also affects job satisfaction. One hundred and fifty Egyptian tour leaders, in Cairo governorate, have filled out the emotional intelligence questionnaire. A five-point Likert scale has been used for the measures. To measure tour leaders' emotional intelligence, the 16-item Wong and Law emotional intelligence scale (WLEIS) has been adapted. T- test and ANOVA were used for the analysis. The study has confirmed that there are no statistically significant differences between the Egyptian tour leaders' emotional intelligence according to age, gender and level of education.

DOI

10.21608/mjthr.2023.200670.1088

Keywords

emotional intelligence, tour leaders, Gender, Age, Level of education

Authors

First Name

Haidy

Last Name

Elsehely

MiddleName

-

Affiliation

Tourism Studies Department, Faculty of Tourism and Hotel Management, Helwan University

Email

haidyelsehely@gmail.com

City

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Orcid

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Volume

15

Article Issue

1

Related Issue

38042

Issue Date

2023-06-01

Receive Date

2023-03-17

Publish Date

2023-06-01

Page Start

170

Page End

179

Print ISSN

2357-0652

Online ISSN

2735-4741

Link

https://mjthr.journals.ekb.eg/article_293842.html

Detail API

https://mjthr.journals.ekb.eg/service?article_code=293842

Order

293,842

Type

Original Article

Type Code

1,533

Publication Type

Journal

Publication Title

Minia Journal of Tourism and Hospitality Research MJTHR

Publication Link

https://mjthr.journals.ekb.eg/

MainTitle

Effect of Demographic Variables on Emotional Intelligence of Tour Leaders in Egypt

Details

Type

Article

Created At

27 Dec 2024