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297127

Examining the Impact of Social Media Advertising on Online Shopping Behavior: An Empirical Study on Egyptian Millennials

Article

Last updated: 26 Dec 2024

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-

Tags

مقالات تجارية

Abstract

This study aims to examine the effect of social media advertising, trust, and electronic word-of-mouth (eWOM) on the online shopping behavior of Egyptian millennials. It also aims to investigate the moderating effect of the demographic characteristics on the examined variables. To fulfill the research aim, both quantitative and qualitative approaches are used. The quantitative approach consists of an online survey that is conducted to collect data on consumers' perceptions toward social media advertising, trust, eWOM, and online shopping behavior. The sample consists of 517 respondents based on convenience sampling. The qualitative approach consists of four interviews with the Store Managers of well-known fashion brands in Egypt to collect data on sellers' perceptions of online shopping behavior. The quantitative analysis shows that social media advertising, eWOM and trust have significant positive effects on online shopping behavior. However, when examining the effect of demographic characteristics (age, gender, educational level, and income level), the results reveal that millennials with varying demographic characteristics show varying effects of social media advertising, trust, and eWOM on online shopping behavior. The qualitative analysis shows that social media advertising affects brand image and positively affects sales. This study contributes to the field of electronic marketing and provides insights to a knowledge of consumer behavior in an online environment, while particularly advancing knowledge on the online shopping behavior of Egyptian millennials.

DOI

10.21608/sjsc.2023.205174.1270

Keywords

Keywords: Social Media, Electronic Word-of-Mouth (eWOM), Trust, Online Shopping, Millennials

Authors

First Name

Yosra

Last Name

Salah Rezk Abdelrehim

MiddleName

-

Affiliation

كلية ادارة الأعمال, الأكاديمية العربية للعلوم و التكنولوجيا و النقل البحري, مدينة السادس من أكتوبر, مصر. Master Degree Candidate, Graduate School

Email

yosrarezk94@hotmail.com

City

-

Orcid

-

First Name

Ahmed

Last Name

Moussa Elsamadicy,

MiddleName

-

Affiliation

Vice Dean College of Management and Technology, Arab Academy for Science, Technology and Maritime Transport

Email

asamadicy@aast.edu

City

-

Orcid

-

First Name

Cherine

Last Name

Soliman,

MiddleName

-

Affiliation

Associate Professor of Management Dean Graduate School of Business, Arab Academy for Science, Technology and Maritime Transport

Email

cherine.soliman@aast.edu

City

-

Orcid

-

Volume

53

Article Issue

2

Related Issue

46621

Issue Date

2024-04-01

Receive Date

2023-04-10

Publish Date

2024-04-01

Page Start

243

Page End

292

Print ISSN

2682-387X

Online ISSN

2735-4156

Link

https://sjsc.journals.ekb.eg/article_297127.html

Detail API

https://sjsc.journals.ekb.eg/service?article_code=297127

Order

26

Type

المقالة الأصلية

Type Code

1,473

Publication Type

Journal

Publication Title

المجلة العلمية للبحوث التجارية (جامعة المنوفية)

Publication Link

https://sjsc.journals.ekb.eg/

MainTitle

Examining the Impact of Social Media Advertising on Online Shopping Behavior: An Empirical Study on Egyptian Millennials

Details

Type

Article

Created At

26 Dec 2024