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The Relation between Emotional Intelligence, Communication Skills, and Caring Behaviors among Staff Nurses at Main Mansoura University Hospital

Article

Last updated: 26 Dec 2024

Subjects

-

Tags

Nursing Administration

Abstract

Background: Nursing sectors represent the most of health care organizations and have a direct contact with patient and provide full required nursing care in professional manner. Nurses possess abilities like emotional intelligence, communication skills, and caring behaviors that enable them to effectively promote patient safety, health and wellbeing while adhering to professional roles and responsibilities. Aim: To examine the relation between emotional intelligence, communication skills and caring behaviors among staff nurses at Main Mansoura University Hospital. Design: A descriptive correlational design was utilized. Sample: 250 staff nurses from inpatient unites at Main Mansoura University Hospital. Tools: Three tools were used for data collection namely, Emotional Intelligence Scale, Health Professionals Communication Skills Scale and Caring Behaviors Inventory. Results: More than half of the studied staff nurses had a high level of emotional intelligence. Most of the studied staff nurses have a high level of communication skills and caring behaviors. Conclusion: The current study concluded that, there's was a statistically significant correlation between emotional intelligence, health professionals' communication skills and caring behaviors among the studied staff nurses at Main Mansoura University Hospital. Recommendations: The hospital manager incorporate emotional intelligence, communication skills and caring behaviors assessments as part of the recruitment and selection process for nurses. Create opportunities for continuing education and professional development for staff nurses to improve their emotional intelligence, communication skills and caring behaviors which will improve the quality of care and services.

DOI

10.21608/mnj.2024.249850.1358

Keywords

caring behaviors, communication skills, emotional intelligence

Authors

First Name

yasmine

Last Name

Zina

MiddleName

mohamed

Affiliation

nursing administration department, faculty of nursing, Mansoura University

Email

yasminamohamed551@gmail.com

City

mansoura

Orcid

-

First Name

Hala

Last Name

Mahmoud

MiddleName

Gabr

Affiliation

Nursing Administration , Mansoura Faculty of Nursing, Mansoura, Egypt

Email

esraa2003@mans.edu.eg

City

Mansoura

Orcid

0000-0002-8200-0316

First Name

Sahar

Last Name

Helaly

MiddleName

Hassan

Affiliation

nursing administration department, faculty of nursing, Mansoura University

Email

yassmeen@mans.edu.eg

City

mansoura

Orcid

0000-0002-9845-0055

Volume

11

Article Issue

2

Related Issue

50297

Issue Date

2024-07-01

Receive Date

2023-11-20

Publish Date

2024-07-01

Page Start

199

Page End

213

Print ISSN

2735-4121

Online ISSN

2735-413X

Link

https://mnj.journals.ekb.eg/article_379427.html

Detail API

https://mnj.journals.ekb.eg/service?article_code=379427

Order

379,427

Type

Original Article

Type Code

1,468

Publication Type

Journal

Publication Title

Mansoura Nursing Journal

Publication Link

https://mnj.journals.ekb.eg/

MainTitle

The Relation between Emotional Intelligence, Communication Skills, and Caring Behaviors among Staff Nurses at Main Mansoura University Hospital

Details

Type

Article

Created At

26 Dec 2024