340517

Nurses’ Communication Competence of Handoff and its Relation to Quality of Handoff Reports at Fakous Central Hospital

Article

Last updated: 04 Jan 2025

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Abstract

Background: Communication competence among nurses is essential to ensure patient safety, reduce medical
errors and deliver high quality of care. As well as, quality handoff is an integral component of communication
competence in health care. Aim: Explore nurses' communication competence of handoff and its relation to quality of
handoff reports at Fakous central hospital. Method: Descriptive cross sectional design was utilized, included (151)
nurses (incoming nurses (76) and outgoing nurses (75) working at Fakous central hospital. Data was collected by using
two tools:-Nurse Communication Competence Scale, and Manser Handover Quality Rating Tool. Results: The
incoming and outgoing nurses had the highest level of communication competence than their (counterpart) peers. There
is no statistical significant difference among level of handoff quality between incoming versus outgoing nurses; more
than half of the total nurses had good perception toward handoff quality levels. There was highly statistically significant
positive correlation between total and all dimensions of communication competence during handoff and total, and all
dimensions of quality of handoff report among incoming nurses, and outgoing nurses. Conclusion: Communication
competence during handoff affects positively the quality of handoff report among incoming and outgoing nurses.
Recommendations: Creating work environments that encourage communication competence, place policy that
commitment to handoff standard and training nurses on the policy, and make form as checklist contain elements of
handoff and communication.

DOI

10.21608/mnj.2023.340517

Keywords

Communication competence, handoff, Incoming nurses, Outgoing nurses, Quality Handoff Report

Authors

First Name

Hanan

Last Name

Abo Elfetoh

MiddleName

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Affiliation

Nursing specialist at Technical Secondary School of Nursing in Al-Hussainiya

Email

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City

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Orcid

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First Name

Eltahra

Last Name

Abo Habieb

MiddleName

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Affiliation

Assistant Professor of Nursing Administration, Faculty of Nursing- Mansoura University

Email

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City

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Orcid

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First Name

Ahlam

Last Name

El Shaer

MiddleName

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Affiliation

Professor of Nursing Administration, Faculty of Nursing- Mansoura University.

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Orcid

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Volume

10

Article Issue

2

Related Issue

46009

Issue Date

2023-07-01

Receive Date

2024-02-08

Publish Date

2023-07-01

Page Start

365

Page End

375

Print ISSN

2735-4121

Online ISSN

2735-413X

Link

https://mnj.journals.ekb.eg/article_340517.html

Detail API

https://mnj.journals.ekb.eg/service?article_code=340517

Order

340,517

Type

Original Article

Type Code

1,468

Publication Type

Journal

Publication Title

Mansoura Nursing Journal

Publication Link

https://mnj.journals.ekb.eg/

MainTitle

Nurses’ Communication Competence of Handoff and its Relation to Quality of Handoff Reports at Fakous Central Hospital

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Article

Created At

26 Dec 2024