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320390

Assessment of Communication Barriers between Nurses and Elderly Patients

Article

Last updated: 26 Dec 2024

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Tags

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Abstract

Background: Effective communication is the key element in providing high-quality nursing care, and leads to patient
satisfaction and health. Researche of communication indicates that ineffective communication remains a potent barrier to
the provision of health care services. Therefore, communication with older patients needs to be effective. So
understanding communication barriers is highly beneficial. Aim: assess communication barriers between nurses and
elderly patients. Method: A cross sectional study design was used. This study was conducted at Specialized Medical
hospital of Mansoura University and General hospital which is affiliated to the Ministry of health , and involved a
purposive sample of 275 elderly patients and 274 nurses. Data was collected using three tools: structured interview sheet
to assess communication barriers of elderly patients, Mini -Mental state Examination was used to assess the elder's
cognitive function, and Communication Barriers among Nurses Structured Interview Sheet. Results: It was notice that
85.5% of the studied nurses ignored psychological problems of elderly patients such as depression as causes of
communication barriers between nurses and elderly, 92.7% reported that the environment was strong barriers, and,
52.7% of the studied elders were in the age ranged from 60 to 64 years with the mean age of 64. 5 ± 3.2 years. Male
were more prevailed constitute 79.6%. and 69.8% of elderly using auxiliary aids as glasses and 13.1% using hearing
aids Conclusion: The researchers concluded that more than half of the studied nurses had poor knowledge of
physiological and psychological changes of elderly and its effect on communication with elderly. Furthermore, the
majority of nurses had inadequate communication skills and reported that the environment was a strong barrier of
communication. While physical diseases and physiological changes of elderly are prevailed to cause communication
barriers. Recommendations: Developing guideline regarding the effective communication with elderly. Designing
educational materials such as booklets and brochures about communication barriers.

DOI

10.21608/mnj.2023.320390

Keywords

communication, barriers, Elderly, Nurses

Authors

First Name

basma

Last Name

elzeni

MiddleName

mohamed

Affiliation

gerontology mansura university

Email

basmamohamed1886@gmail.com

City

-

Orcid

-

First Name

Sahar

Last Name

soliman

MiddleName

-

Affiliation

Professor of Community Health Nursing, Faculty of Nursing -Mansoura University

Email

saharsoliman@gmail.com

City

-

Orcid

-

First Name

Aziza

Last Name

Boughdady

MiddleName

-

Affiliation

Assist . Prof. of Gerontological Nursing, Faculty of Nursing -Mansoura University

Email

draziza_mahmoud@mans.edu.eg

City

-

Orcid

-

Volume

10

Article Issue

1

Related Issue

43822

Issue Date

2023-01-01

Receive Date

2023-10-07

Publish Date

2023-01-01

Page Start

251

Page End

269

Print ISSN

2735-4121

Online ISSN

2735-413X

Link

https://mnj.journals.ekb.eg/article_320390.html

Detail API

https://mnj.journals.ekb.eg/service?article_code=320390

Order

320,390

Type

Original Article

Type Code

1,468

Publication Type

Journal

Publication Title

Mansoura Nursing Journal

Publication Link

https://mnj.journals.ekb.eg/

MainTitle

Assessment of Communication Barriers between Nurses and Elderly Patients

Details

Type

Article

Created At

26 Dec 2024