Beta
384838

The Culture of Customers between the Electronic Trust and the Purchase Intention "An Analytical Study on Five Star Hotels in the Greater Cairo"

Article

Last updated: 26 Dec 2024

Subjects

-

Tags

-

Abstract

Hence the importance of this research stems from the hotels' need of the E-Trust to increase the Purchase Intention. So, the hotels management must give the E-Trust a distinctive attention. This research will help hotels to access to the means that able them to create E-Trust and determine strength and weakness points, and then broaden its market share and lead to the internationalization of these hotels. A questionnaire form was developed to collect the required data for this study. A total of 478 forms were randomly distributed to a sample of hotels' guests.  Therefore, the marketing managers of the five-star hotels should be interested in improving and developing E-Trust methods to achieve the aspirations of customers and achieve their satisfaction and help the hotels to increase their market share and enhance their competitiveness locally and globally.  

DOI

10.21608/mkaf.2022.384838

Keywords

The Culture of Customers, Electronic Trust, the Purchase Intention, Five Star Hotels, Greater Cairo

Authors

First Name

Eman

Last Name

Mohamed El Sayed Sheashaa

MiddleName

-

Affiliation

Hotels studies Department, Faculty of Tourism and Hotels Mansoura University

Email

-

City

-

Orcid

-

First Name

Wael

Last Name

Mahmoud Aziz

MiddleName

-

Affiliation

Hotels studies Department, Faculty of Tourism and Hotels Mansoura University

Email

-

City

-

Orcid

-

First Name

Sherif

Last Name

saad Soliman

MiddleName

-

Affiliation

Hotels studies Department, Faculty of Tourism and Hotels Mansoura University

Email

-

City

-

Orcid

-

Volume

11

Article Issue

6

Related Issue

36798

Issue Date

2022-06-01

Receive Date

2024-10-08

Publish Date

2022-06-01

Page Start

471

Page End

493

Print ISSN

2537-0510

Online ISSN

2537-0545

Link

https://mkaf.journals.ekb.eg/article_384838.html

Detail API

https://mkaf.journals.ekb.eg/service?article_code=384838

Order

384,838

Type

المقالة الأصلية

Type Code

1,446

Publication Type

Journal

Publication Title

مجلة کلية السياحة والفنادق. جامعة المنصورة

Publication Link

https://mkaf.journals.ekb.eg/

MainTitle

The Culture of Customers between the Electronic Trust and the Purchase Intention "An Analytical Study on Five Star Hotels in the Greater Cairo"

Details

Type

Article

Created At

26 Dec 2024