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Catalyzing Change: The Interplay of Digital Transformation and Organizational Culture in a Saudi University Context

Article

Last updated: 04 Jan 2025

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Abstract

Complex changes to organizational culture are resulting from digital transformation (DT) in universities in developing countries. This paper examines how DT has impacted organizational culture change at a Saudi Arabian University. This study adopts a qualitative methodology, applying an interpretive case study strategy, utilizing semi-structured interviews with a sample of 12 managers and Information Technology personnel. The study's results inform the development of a theoretical framework identifying key factors that inform DT's impact on organizational culture change. This includes reviewing the university's history to analyze its customs and traditions, so as to identify the impact of DT by comparing previous paper-based systems with automated work flow processes that establish how performance has been shaped by DT increasing employee engagement. Factors such as senior management support, DT's impact on norms and values, accentuality, changes to work and behavior, and skills all play a role in determining organizational culture change. The paper concludes with an interpretation of how DT impacts organizational culture change. The findings have implications for how university managers can understand the impact of DT on organizational culture change, ensuring they play a positive role in such processes.

DOI

10.21608/sjrbs.2024.247352.1564

Keywords

Organizational culture, universities, organizational cultural change, digital transformation, case study

Authors

First Name

ابراهيم

Last Name

المطرودي

MiddleName

-

Affiliation

قسم نظم المعلومات الادارية، كلية ادارة الاعمال، جامعة الملك سعود.

Email

ialmatrodi@ksu.edu.sa

City

-

Orcid

0000-0003-2363-7357

Volume

38

Article Issue

2

Related Issue

48272

Issue Date

2024-06-01

Receive Date

2023-11-26

Publish Date

2024-06-01

Page Start

1,573

Page End

1,638

Print ISSN

1110-2373

Online ISSN

2682-4876

Link

https://sjrbs.journals.ekb.eg/article_359006.html

Detail API

https://sjrbs.journals.ekb.eg/service?article_code=359006

Order

359,006

Type

المقالة الأصلية

Type Code

1,324

Publication Type

Journal

Publication Title

المجلة العلمية للبحوث والدراسات التجارية

Publication Link

https://sjrbs.journals.ekb.eg/

MainTitle

Catalyzing Change: The Interplay of Digital Transformation and Organizational Culture in a Saudi University Context

Details

Type

Article

Created At

26 Dec 2024