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374798

From a Customer-centric to a Stakeholders-centric Approach : A Corporate Social Responsibility Reforms and the Long-term Financial Performance

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Last updated: 25 Dec 2024

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Tags

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Abstract

This study explores the various reshaped corporate social responsibility (CSR) initiatives toward a stakeholders-centric approach undertaken during the unpredicted crisis and their long-term impact on firms' financial performance. Content analysis was conducted to measure the extent to which Egyptian firms tailor various corporate social responsibility initiatives directed toward different groups of stakeholders. Furthermore, OLS regression measures the long-term impact of stakeholders-centric CSR reforms on financial performance. The main empirical results show that the COVID-19 crisis led most firms to change their attitude toward their stakeholders through their social responsibility. Additionally, firms that increased their SR engagement in response to the pandemic experienced a significant improvement in their financial performance in the long run. This study provides valuable insights for managers and policymakers on effectively responding to crises through SR initiatives while enhancing their firm's financial performance among stakeholders.

DOI

10.21608/abj.2024.374798

Keywords

Social responsibility reforms, stakeholders’ theory, Financial Performance, sustainable changes

Authors

First Name

Hesham Yossef

Last Name

Khayat

MiddleName

-

Affiliation

Department of Accounting، Tanta University، Egypt

Email

khhesham2012@gmail.com

City

طنطا

Orcid

-

Volume

11

Article Issue

3

Related Issue

50438

Issue Date

2024-09-01

Receive Date

2024-06-19

Publish Date

2024-09-01

Page Start

28

Page End

46

Print ISSN

2682-3446

Online ISSN

2682-4817

Link

https://abj.journals.ekb.eg/article_374798.html

Detail API

https://abj.journals.ekb.eg/service?article_code=374798

Order

374,798

Publication Type

Journal

Publication Title

مجلة البحوث المحاسبية

Publication Link

https://abj.journals.ekb.eg/

MainTitle

From a Customer-centric to a Stakeholders-centric Approach : A Corporate Social Responsibility Reforms and the Long-term Financial Performance

Details

Type

Article

Created At

25 Dec 2024