Beta
318767

AN EXAMINATION OF FUTURE TRENDS OF TRAVEL AGENCIES CONSIDERING INFORMATION TECHNOLOGY

Article

Last updated: 04 Jan 2025

Subjects

-

Tags

-

Abstract

The study aimed to identify the future trends of travel agencies in light of the continuous development of information technology and its applications in tourism. The study used the qualitative method of semi-structured interviews with a sample of 20 employees and managers from travel agencies in the Jordanian capital, Amman. The study results showed that the sample members knew the importance of e-tourism for travel agencies. The sample members also agreed that one of the most important obstacles to applying technology is the lack of knowledge of modern technological applications and the lack of funding to provide the appropriate infrastructure. On the other hand, the sample showed legal concerns that affect the adoption of current technological trends. However, some respondents argued that travel agencies could not cancel the traditional form of their work due to the societal culture that still tends to deal face-to-face with service providers. Based on the study findings, managerial implementations were suggested.

DOI

10.21608/shedet.2023.318767

Keywords

Travel Agencies, Information Technology, future trends, Amman

Authors

First Name

Mohammad

Last Name

Al-Badarneh

MiddleName

-

Affiliation

Department of Hotel Management, Faculty of Tourism and Hotel Management, Yarmouk University, Jordan.

Email

mb.badarneh@yu.edu.jo

City

-

Orcid

0000-0002-5992-5329

First Name

Doa'a

Last Name

Al-qawasmeh

MiddleName

-

Affiliation

Department of Travel and Tourism Yarmouk University, Jordan

Email

doaqawasmeh93@yahoo.com

City

-

Orcid

-

Volume

11

Article Issue

11

Related Issue

43639

Issue Date

2023-09-01

Receive Date

2023-09-26

Publish Date

2023-09-01

Page Start

22

Page End

32

Print ISSN

2356-8704

Online ISSN

2536-9954

Link

https://shedet.journals.ekb.eg/article_318767.html

Detail API

https://shedet.journals.ekb.eg/service?article_code=318767

Order

318,767

Type

research articles

Type Code

1,264

Publication Type

Journal

Publication Title

Shedet

Publication Link

https://shedet.journals.ekb.eg/

MainTitle

AN EXAMINATION OF FUTURE TRENDS OF TRAVEL AGENCIES CONSIDERING INFORMATION TECHNOLOGY

Details

Type

Article

Created At

25 Dec 2024