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289031

The mediating role of electronic Word of Mouth (E-WOM) in testing the effect of celebrities on the consumer’s decision to Brand Switching: An applied study on YouTube app users i

Article

Last updated: 25 Dec 2024

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Abstract

This study aimed at testing the mediating role of electronic Word of Mouth (E-WOM) ‎in testing the effect of celebrity's on the consumer's decision ‎to Brand Switching. In all of the study hypotheses, the researchers employed the descriptive approach, which involves gathering data, applying statistical analysis to it, and deriving conclusions from it. Due to the availability of the conditions for its usage, a virtual internet sample (snowball sampling) was used, and the sample size was 385 sample.  The population‎ of this study is represented in all customers of the YouTube application and followers of celebrities of various kinds in the Arab Republic of Egypt. The data of the study were analyzed by using (Cronbach's Alpha test, The descriptive analysis, The Pearson correlation coefficient, Stepwise regression analysis, T-test, Simple linear regression analysis). The results of the study confirmed that E-WOM has a mediating effect in the role of celebrities s on the consumer's decision to switch brands, with a degree of congruence between E-WOM and Celebrities s with the majority of regression coefficients being high in morale , and the results indicate ‎that the mediating influence further explains the role of Celebrities s‎, on the ‎consumer's ‎decision ‎to Brand Switching where the value of C.R was (18.771), and the estimate value ‎was (0.684).‎ In addition to that there is significant effect of ‎ Celebrities s on the consumer's decision to Brand Switching, and Celebrities s' dimensions have a considerable impact on price, brand quality, loyalty to the brand, and trust. ‎

DOI

10.21608/cfdj.2023.289031

Keywords

Electronic Word of Mouth (E, WOM), Celebrities s‎, consumer’s decision, Brand switching

Authors

First Name

Amira Ibrahim

Last Name

Abdelrahman

MiddleName

-

Affiliation

Lecturer of Business Management Higher Institute of Commercial Sciences, El-Mahalla, Egypt

Email

amira.ibrahim.abdelghany@gmail.com

City

السنبلاوين

Orcid

-

First Name

Ahmed Yousef

Last Name

Abdel Salam Bahrez

MiddleName

-

Affiliation

Lecturer of Business Management Higher Institute of ‎Marketing, Commerce and ‎Information Systems, El-Tagamoaa El-Awal, New Cairo, Egypt,

Email

dr.ahmed.yousef.bahrez@gmail.com

City

Mansoura

Orcid

-

First Name

Alaa Abd Elkader Mohamed

Last Name

Elnazer

MiddleName

-

Affiliation

Lecturer of Business Management, Faculty of Business Administration Delta University for Science & Technology, Gamasa, Daqahliyah, Egypt

Email

alaa.elnazer@deltauniv.edu.eg

City

-

Orcid

-

Volume

4

Article Issue

2

Related Issue

40047

Issue Date

2023-07-01

Receive Date

2023-03-07

Publish Date

2023-07-01

Page Start

771

Page End

826

Print ISSN

2682-3403

Online ISSN

2682-4531

Link

https://cfdj.journals.ekb.eg/article_289031.html

Detail API

https://cfdj.journals.ekb.eg/service?article_code=289031

Order

289,031

Type

المقالة الأصلية

Type Code

1,242

Publication Type

Journal

Publication Title

المجلة العلمية للدراسات والبحوث المالية والتجارية

Publication Link

https://cfdj.journals.ekb.eg/

MainTitle

The mediating role of electronic Word of Mouth (E-WOM) in testing the effect of celebrities on the consumer’s decision to Brand Switching: An applied study on YouTube app users in Mansoura city

Details

Type

Article

Created At

25 Dec 2024