Background: Burnout and job satisfaction of healthcare workers (HCWs) greatly affect the quality of health services, so it's important to study them. Although burnout is a widespread phenomenon among HCWs, there are no studies about its prevalence in the National Liver Institute (NLI).
Aim of the study: to assess the prevalence of burnout and job satisfaction among HCWs and identify some of their determinants at the NLI - Menoufia University- Egypt.
Methods: this is a cross sectional study that was conducted on 200 healthcare workers, including 104 physicians, 76 nurses, and 20 lab technicians working at NLI, Menoufia University and selected by sample random method. This study conducted from 1st September 2021 to 30th September 2022. The questionnaire included demographic data, an assessment of burnout using the Maslach burnout inventory (MBI), and job satisfaction using the short form of Minnesota satisfaction questionnaire (MSQ). Descriptive and analytic statistics were done.
Results: Considerable levels of burnout were detected. The levels of burnout subscales were as follows: 55.5% showed high emotional exhaustion (EE), 48.5% showed high depersonalization (DP), and only 8.5% showed high personal accomplishment (PA). Regarding job satisfaction, 48.5% perceived moderate general satisfaction. While only 26.5% perceive high general satisfaction. 42% perceived moderate extrinsic satisfaction. 44% perceived moderate intrinsic satisfaction
Conclusion: A significant degree of burnout was found among healthcare workers (especially nurses, followed by technicians and physicians). Physicians and technicians were more satisfied with their jobs than nurses.