Background: Jaundice is one of the most common diagnoses in the neonatal period, it is
estimated to occur in 60% of term newborns in the first week of life. Humanized nursing
care is a professional practice, educational, and research opportunity that nurses in the
quickly evolving technological environment of the Neonatal Intensive Care Units must
constantly investigate, assess, and improve. Aimed of the present study to assess nurses'
performance regarding humanized nursing care of newborn with hyperbilirubinemia.
Research Design: A descriptive design was used. Setting: The present study was conducted
at the Neonatal Intensive Care Units. Subjects: A convenient sample of 70 nurses was
involved. Tools: Jaundice humanized care structured questionnaire, and nurses'
comprehensive observational checklists. The results: It was found that the majority of
nurses had low level of knowledge about neonatal jaundice and unsatisfactory practice of
humanized care was reported by 92.9 % of the nurses. Conclusion: Most of the studied
nurses had low level of total knowledge about neonatal jaundice and humanized nursing
care. In addition, the majority of the studied nurses had unsatisfactory practice regarding
care of neonatal jaundice and humanized nursing care. Recommendations: Periodic
continuous training programs about humanized care should be provided to neonatal nurses.
Humanized care must be integrated with the routine care of neonatal jaundice.