395560

The Impact of Emotional Intelligence on Quality of Work-Life among Tourism Companies’ Employees: The Mediating Role of Chameleon Leadership Behaviors

Article

Last updated: 04 Jan 2025

Subjects

-

Tags

Business economics

Abstract

The current research highlights the latent impact of emotional intelligence on job quality of life among employees of Category A tourism companies. It also examines the mediating role of adaptive leadership behaviors (relative beliefs and external locus of control) between emotional intelligence and job quality of life. The research relied on a quantitative approach using electronic questionnaires to collect 528 valid responses from employees of Category A tourism companies in the Greater Cairo area. Structural equation modeling (SEM) was used to analyze these responses and test both direct and indirect hypotheses.

The SEM results revealed that emotional intelligence had a significant positive effect on both external locus of control and relative beliefs. Job quality of life was also positively and significantly influenced by both external locus of control and relative beliefs. Furthermore, the results confirmed that external locus of control and relative beliefs partially mediated the positive relationship between emotional intelligence and job quality of life.

Based on the findings, the research recommends that emotional intelligence should be given appropriate importance in the training and development programs for employees in tourism companies, due to its significant role in success and performance improvement. It also emphasizes the necessity for employees to possess adaptive leadership traits in order to achieve harmony with both the internal and external environments, ensuring the company's survival, increasing productivity, and establishing a competitive edge among tourism companies.

DOI

10.21608/jaauth.2024.337321.1634

Keywords

emotional intelligence, Job Quality of Life, Adaptive Leadership Behaviors, tourism companies

Authors

First Name

Marwa

Last Name

Abd El- Wahab

MiddleName

Ali

Affiliation

Faculty of Tourism and Hotels- Suez Canal University

Email

marwa22@gmail.com

City

-

Orcid

-

First Name

Hebaallah

Last Name

Alakhras

MiddleName

Atef

Affiliation

Tourist Studies Department – Faculty of Tourism and Hotels – Suez Canal University

Email

heba_alakhras@hotmail.com

City

-

Orcid

-

Volume

27

Article Issue

1

Related Issue

48818

Issue Date

2024-12-01

Receive Date

2024-11-18

Publish Date

2024-12-01

Page Start

349

Page End

365

Print ISSN

1687-1863

Online ISSN

2682-4612

Link

https://jaauth.journals.ekb.eg/article_395560.html

Detail API

https://jaauth.journals.ekb.eg/service?article_code=395560

Order

395,560

Type

Original Article

Type Code

997

Publication Type

Journal

Publication Title

Journal of Association of Arab Universities for Tourism and Hospitality

Publication Link

https://jaauth.journals.ekb.eg/

MainTitle

The Impact of Emotional Intelligence on Quality of Work-Life among Tourism Companies’ Employees: The Mediating Role of Chameleon Leadership Behaviors

Details

Type

Article

Created At

24 Dec 2024