374903

أثر التقسيم الإداري في تعظيم الاتصالات التنظيمية والتفاعلات الشخصية: بالتطبيق على فنادق الخمس نجوم The effect of departmentalization in maximizing organizational communications a

Article

Last updated: 04 Jan 2025

Subjects

-

Tags

Business economics

Abstract

In an era characterized by continuous changes and the emergence of globalization and modern technology, knowledge has become essential to remain competitive, as knowledge can be considered a strategic resource for hotels and an intangible asset, and it is considered a potential source of competitive advantage due to its uniqueness and scarcity. However, knowledge becomes worthless if it is acquired, retained, and not shared, and hence knowledge sharing has become an indispensable element in hotels. As such, the research aims to determine the level of knowledge sharing in hotels through organizational communications and personal interactions, and to identify the role of hotels in enhancing knowledge sharing behavior among employees, as well as to determine the relationship between job differentiation, organizational communications and personal interactions, and also to determine the relationship between functional integration Organizational communications and interpersonal interactions. The descriptive method and the analytical method were used. 365 questionnaires were obtained from employees of five-star hotels in Sharm El-Sheikh. The results of the study concluded that the less integrated, less formal, and more decentralized the organizational structure, the level of knowledge sharing will be enhanced. Job differentiation also helps workers learn new skills as a result of continuing to work on daily tasks, which leads to increased knowledge sharing behavior.

DOI

10.21608/jaauth.2024.308266.1596

Keywords

organizational structure, interpersonal interactions, Departementalization, functional integration, functional differentiation

Authors

First Name

Mohamed

Last Name

Hammad Ahmed

MiddleName

Saeid

Affiliation

Hotel Management depart. Faculty of Tourism and Hotel Management Suez canal University

Email

hammadmohamed95@gmail.com

City

-

Orcid

-

First Name

Moataz

Last Name

Farid

MiddleName

-

Affiliation

كلية السياحة والفنادق – جامعة قناة السويس

Email

dr.moataz.farid@tourism.suez.edu.eg

City

-

Orcid

-

First Name

Samy

Last Name

Mahmoud

MiddleName

wageh

Affiliation

Hotels Studies Department, Faculty of Tourism and Hotels, Suez Canal University

Email

samy_wageh@tourism.suez.edu.eg

City

Ismailia

Orcid

0000-0003-2561-0609

Volume

27

Article Issue

1

Related Issue

48818

Issue Date

2024-12-01

Receive Date

2024-07-29

Publish Date

2024-12-01

Page Start

176

Page End

193

Print ISSN

1687-1863

Online ISSN

2682-4612

Link

https://jaauth.journals.ekb.eg/article_374903.html

Detail API

https://jaauth.journals.ekb.eg/service?article_code=374903

Order

374,903

Type

Original Article

Type Code

997

Publication Type

Journal

Publication Title

Journal of Association of Arab Universities for Tourism and Hospitality

Publication Link

https://jaauth.journals.ekb.eg/

MainTitle

أثر التقسيم الإداري في تعظيم الاتصالات التنظيمية والتفاعلات الشخصية: بالتطبيق على فنادق الخمس نجوم The effect of departmentalization in maximizing organizational communications a

Details

Type

Article

Created At

24 Dec 2024