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352287

Exploring the Role of Cybersecurity in Enhancing Digital Trust of Egyptian Travel Agencies

Article

Last updated: 24 Dec 2024

Subjects

-

Tags

Digital transformation

Abstract

The travel and tourism sector 's cyber ecosystems have been highly exposed to security risks, as this sector is being highly digitalized adopting emerging technologies. Despite a lot of evidence indicating the increasing vulnerability of travel and tourism systems to cybersecurity threats, there is still limited literature applied on the tourism sector. Hence, this research aims at enhancing awareness of the application of cybersecurity and the related term of cyber hygiene, as well clarifying the importance of cybersecurity in tourism and its role in reinforcing digital trust of travel agencies. A survey was designed and distributed to a random sample of relevant managers and employees in Egyptian travel agencies to identify the extent of interest of cybersecurity in Egyptian travel agencies and its role in enhancing digital trust, 403 valid responses were analysed by using SPSS Version. 28. The findings of this research proved that travel agencies which have an interest in cybersecurity can strengthen the digital trust of their customers. The research recommended the need for travel agencies to educate employees in cybersecurity, the necessity of having a department specialized in cybersecurity, and taking the necessary procedures to secure tourism networks, due to the effective role of cybersecurity in achieving digital trust.

Keywords: Cybersecurity; Cyber hygiene; Digital Trust; Travel Agencies.

DOI

10.21608/jaauth.2024.269299.1553

Keywords

Cybersecurity, Cyber hygiene, Digital Trust, Travel Agencies

Authors

First Name

Reham

Last Name

Abd El-Maksoud

MiddleName

Mamdouh

Affiliation

Faculty of Tourism and Hotels- Mansoura University

Email

reham.abdelmaksoud@mans.edu.eg

City

Mansoura-Dakahlia Governorate

Orcid

-

Volume

26

Article Issue

1

Related Issue

46247

Issue Date

2024-06-01

Receive Date

2024-02-23

Publish Date

2024-06-01

Page Start

185

Page End

204

Print ISSN

1687-1863

Online ISSN

2682-4612

Link

https://jaauth.journals.ekb.eg/article_352287.html

Detail API

https://jaauth.journals.ekb.eg/service?article_code=352287

Order

352,287

Type

Original Article

Type Code

997

Publication Type

Journal

Publication Title

Journal of Association of Arab Universities for Tourism and Hospitality

Publication Link

https://jaauth.journals.ekb.eg/

MainTitle

Exploring the Role of Cybersecurity in Enhancing Digital Trust of Egyptian Travel Agencies

Details

Type

Article

Created At

24 Dec 2024