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307129

The influence of user-generated content and social media travel influencers credibility on the visit intention of Generation Z

Article

Last updated: 04 Jan 2025

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Abstract

Literature has revealed that user-generated content (UGC) and social media travel influencers (SMIs) are among the main factors influencing tourists of Generation Z's (born 1997–2012) intention to visit a destination. Unfortunately, there is a large proportion of unreliable and fake content due to the low publishing barriers on social media platforms. However, limited research has been conducted to investigate how the credibility of travel influencers and user-generated content posted on social media platforms impact the visit intention of Gen Z in developing countries. To fill this literature gap, we conducted an empirical study to investigate the impact of user-generated content and social media travel influencers' credibility on Gen Z's visit intention to the Egyptian tourism destination. For this purpose, an online questionnaire was distributed among youth from Generation Z. Results indicated that both user-generated content and influencers' credibility dimensions have a significant impact on Gen Z visit intention. However, Egyptian Gen Z considers UGC more credible than SMIs when they intend to travel.

The study recommends that tourism managers should partner with experienced, highly trusted influencers who deliver attractive content to their followers. As well as making use of the positive reviews of consumers by encouraging them to post their actual experiences on different platforms, managers also need to respond professionally to negative or fake reviews.

DOI

10.21608/jaauth.2023.218047.1477

Keywords

User-Generated Content, social media travel influencers, visit intention, Generation Z

Authors

First Name

Meril

Last Name

Ghaly

MiddleName

Ibrahem

Affiliation

Tourism studies department faculty of Tourism and Hotels Suez Canal University

Email

merilibrahem@gmail.com

City

القاهره

Orcid

0000-0002-3812-0636

Volume

24

Article Issue

2

Related Issue

40929

Issue Date

2023-06-01

Receive Date

2023-06-16

Publish Date

2023-06-01

Page Start

367

Page End

382

Print ISSN

1687-1863

Online ISSN

2682-4612

Link

https://jaauth.journals.ekb.eg/article_307129.html

Detail API

https://jaauth.journals.ekb.eg/service?article_code=307129

Order

307,129

Type

Original Article

Type Code

997

Publication Type

Journal

Publication Title

Journal of Association of Arab Universities for Tourism and Hospitality

Publication Link

https://jaauth.journals.ekb.eg/

MainTitle

The influence of user-generated content and social media travel influencers credibility on the visit intention of Generation Z

Details

Type

Article

Created At

24 Dec 2024