Despite its reported great potential, in practice, e-learning still fails to dominate the industry. The lack of literature on e-learning philosophy, makes unlocking its potential a real challenge. This calls for debating and examining the theoretical underpinnings of e-learning, and its effect on students and instructors; especially during the pandemic. From the study, it will be concluded how e-learning affects not only students and professors, but also on the business side, on employees and customers. Accordingly, this study's primary goal is to examine the role of e-learning in enhancing the Egyptian business and universities performance post Covid -19 Pandemic.
A qualitative research approach was used, in which four different focus group discussions (FGDs) were conducted with a sample of 37 participants in order to gain deep insights from an intentionally selected group of individuals; Students and teachers regarding their personal experiences with e-learning during the pandemic at the College of Management and Technology, Arab Academy for Science and Technology, and Maritime Transport in Egypt. Students and teachers were selected as employees and customers of universities. Focus group discussions were held with 22 students (10 and 12, respectively) and 15 teachers (8 and 7, respectively).
Literature has been rich in studies on e-learning from a practical view. Yet, this study is considered novel; as it provides a link between e-learning theories and practice. The study also shows how a pedagogic research study can be utilized to improve the learning process and to assist in curriculum development and course management.