362894

A Delphi-Based Analysis for Expert Consensus: Towards Effective Marketing Message Strategies in the Aftermath of Tourism Crises in Egypt

Article

Last updated: 04 Jan 2025

Subjects

-

Tags

-

Abstract

The global tourism industry is vulnerable in nature to countless challenges, ranging from natural disasters and pandemics to political unrest and acts of terrorism. This paper provides a perception of the best strategies to communicate with the tourism markets in the aftermath of crises which is critical for tourism destinations that seek to repair their image and reputation. Marketing recovery message strategies are crucial in managing the misperceptions and media-imposed attitudes held within the potential markets. This paper reports the results of a conventional Delphi technique study with tourism experts from both academia and industry. The objective was to identify key types of post-crises destination marketing messages that prove effective in cultivating a positive image of Egypt, a destination vulnerable to crises from 2011 until present. The outcomes of this paper contribute to the existing literature and benefit destination management organizations by outlining key features of message strategies. This information can guide destination marketers in planning effective post-crises recovery campaigns.

DOI

10.21608/thalexu.2024.262336.1121

Keywords

Delphi Technique, Destination recovery, destination image repair, Marketing message strategies, Egyptian tourism crises

Authors

First Name

Amany

Last Name

Beshay

MiddleName

-

Affiliation

Tourism Studies Department Faculty of Tourism & Hotels Alexandria University

Email

amany_nabil@hotmail.com

City

-

Orcid

-

First Name

Nermin

Last Name

Abdel Hamid

MiddleName

-

Affiliation

Faculty of Tourism and Hotels - Alexandria University - Egypt

Email

nermin_morsy@hotmail.com

City

الأسکندریة

Orcid

-

Volume

21

Article Issue

1

Related Issue

48749

Issue Date

2024-06-01

Receive Date

2024-01-12

Publish Date

2024-06-01

Page Start

57

Page End

73

Print ISSN

2314-7024

Online ISSN

2682-2180

Link

https://thalexu.journals.ekb.eg/article_362894.html

Detail API

https://thalexu.journals.ekb.eg/service?article_code=362894

Order

4

Type

Original Article

Type Code

931

Publication Type

Journal

Publication Title

The Scientific Journal of the Faculty of Tourism and Hotels, Alexandria University

Publication Link

https://thalexu.journals.ekb.eg/

MainTitle

A Delphi-Based Analysis for Expert Consensus: Towards Effective Marketing Message Strategies in the Aftermath of Tourism Crises in Egypt

Details

Type

Article

Created At

24 Dec 2024