Beta
393775

‎ Digital Transformation in The Egyptian Hotels: Benefits, Drivers and Challenges

Article

Last updated: 24 Dec 2024

Subjects

-

Tags

-

Abstract

This research aims to study the benefits, drivers and challenge of Digital 
Transformation in The Egyptian hotels: Furthermore, several aspects related 
to the digital transformation in Egyptian hotels are highlighted in this study. 
To achieve the study objectives, a quantitative approach was used. In this 
respect, to collect data, the questionnaire targeted hotel managers and 
heads of departments in four- and five-star hotels which are located in the 
governorates of Aswan and Luxor. The current research pointed to some 
results concerning digital transformation in Egyptian hotels: benefits, 
drivers, and challenges. Hotel managers in Luxor and Aswan confirmed that 
their employees can partly apply digital transformation in each department 
of the hotel. Moreover, hotel managers emphasized that digital 
transformation contributes to reducing the time taken to complete business 
in hotels. Hotel managers agreed that the use of digital transformation 
would improve the hotel's performance. Furthermore, hotel managers 
agreed that the use of digital transformation contributes to reducing hotel 
costs, for example: reducing paper and printing costs by digitizing 
documents in hotels. Results confirmed that cyber threats and potential 
breaches are one of the challenges of implementing digital transformation 
in hotels.

DOI

10.21608/ijthm.2024.393775

Keywords

digital transformation, Benefits, drivers and challenge of digital transformation

Authors

First Name

Omar

Last Name

Noby ‎

MiddleName

-

Affiliation

Faculty of Tourism and Hotels, Luxor University, Egypt

Email

-

City

-

Orcid

-

First Name

Fatma

Last Name

Abdelhamied

MiddleName

-

Affiliation

‎ Faculty Of Hotel and Tourism Services Technology, Thebes Technological University, ‎Egypt

Email

-

City

-

Orcid

-

First Name

‎ Michael

Last Name

Zak

MiddleName

Magdy

Affiliation

Faculty of Tourism and Hotels, Luxor University, Egypt

Email

-

City

-

Orcid

-

First Name

Safwat

Last Name

Adam ‎

MiddleName

-

Affiliation

Faculty Of Hotel and Tourism Services Technology, Thebes Technological University, ‎Egypt

Email

-

City

-

Orcid

-

Volume

7

Article Issue

2

Related Issue

51744

Issue Date

2024-12-01

Receive Date

2024-11-26

Publish Date

2024-12-01

Page Start

275

Page End

298

Print ISSN

2535-2318

Online ISSN

2682-3632

Link

https://ijthm.journals.ekb.eg/article_393775.html

Detail API

https://ijthm.journals.ekb.eg/service?article_code=393775

Order

393,775

Publication Type

Journal

Publication Title

International Journal of Tourism and Hospitality Management

Publication Link

https://ijthm.journals.ekb.eg/

MainTitle

‎ Digital Transformation in The Egyptian Hotels: Benefits, Drivers and Challenges

Details

Type

Article

Created At

24 Dec 2024