The revolution that occurred in the field of communications technology led
to the emergence of smartphone technology "Smart Phones" provide the
possibility of communication between tourism service providers and
customers, and between customers with each other on the Internet to
exchange information and opinions about tourism and travel activities.
Smart phone applications in tourism create multiple opportunities for
innovation to make people's travel experience faster, simpler, and more
enjoyable. moreover, the adoption of smart phone applications in tourism
can lead to the increase of work efficiency, quality of services, and
reducing financial costs. The main aim of this research is to study the
relationships Between travelling preparation and implantation procedures
using smart phones applications and the tourism experience. It is also
involved in determining whether smartphone applications is as an effective
tool to enhance the tourism experience in Egypt and determining the
primary tourism services provided by the TripAdvisor application.. a
quantitative approach was used by collecting quantitative data, and the
data for this study was collected from secondary and primary sources. The
population of this study consists of tourists coming to Luxor city, where
(417) questionnaires were distributed face-to-face and online. SPSS
software was used to analyze the collected data. The results showed that
smart phone applications have a major role in enhancing the tourism
experience in Egypt. The results also indicated that smart phone
applications help in distinguishing an Egyptian tourist destination. The
research recommends taking advantage of the technological development
in means of communication in the field of tourism marketing by adopting
smart phone technology and tourism applications and integrating them
into tourism marketing operations in Egypt.