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327206

The Impact of Psychological Contract Breach and Organizational Commitment on the Performance and Productivity of Employees in Luxor and Aswan Hotels from the Managers' Opinion

Article

Last updated: 04 Jan 2025

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Abstract

Psychological contracts are important because they establish the expectations, rights, and obligations of both employees and employers. By clearly defining the roles and responsibilities of both parties, psychological contracts help to create a more positive and productive work environment. In addition, psychological contracts can help to prevent misunderstandings and conflict by providing a clear framework for communication and interaction. This research presented psychological contract and organizational commitment as the main variable effect on performance and productivity of employees in Luxor and Aswan hotels from the managers' point of view as the dependent variable. The primary data was collected using the survey supported by the help of a standardized questionnaire from 176 managers who work in Luxor and Aswan hotels. The collected data was analyzed using SPSS software (23). A five-point Likert scale was used to test the attitude of the participators toward research variables. The main result of the research was that there was a significant influence of presented psychological contract and organizational commitment as the main variable effect on performance and productivity on performance and productivity of employees working in Luxor and Aswan hotels. The research recommended that the need for hotel establishments in Luxor and Aswan abide by the psychological contracts they provide to employees in order to keep employee loyalty and enhance productivity.

DOI

10.21608/ijthm.2023.327206

Keywords

Psychological contract, organizational commitment, performance, productivity, Luxor and Aswan hotels

Authors

First Name

Alaa El-Din Hassan

Last Name

Mekled

MiddleName

Hassan

Affiliation

Researcher, Faculty of Tourism and Hotels, Luxor University, Egypt

Email

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City

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Orcid

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First Name

Mohamed

Last Name

Abd El -Wahab

MiddleName

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Affiliation

Faculty of Tourism and Hotels, Fayoum University, Egypt

Email

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City

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Orcid

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First Name

Micheal

Last Name

Zaki

MiddleName

Magdy

Affiliation

Faculty of Tourism and Hotels, Luxor University, Egypt

Email

-

City

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Orcid

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Volume

6

Article Issue

2

Related Issue

44508

Issue Date

2023-11-01

Receive Date

2023-11-24

Publish Date

2023-11-01

Page Start

45

Page End

71

Print ISSN

2535-2318

Online ISSN

2682-3632

Link

https://ijthm.journals.ekb.eg/article_327206.html

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https://ijthm.journals.ekb.eg/service?article_code=327206

Order

327,206

Publication Type

Journal

Publication Title

International Journal of Tourism and Hospitality Management

Publication Link

https://ijthm.journals.ekb.eg/

MainTitle

The Impact of Psychological Contract Breach and Organizational Commitment on the Performance and Productivity of Employees in Luxor and Aswan Hotels from the Managers' Opinion

Details

Type

Article

Created At

24 Dec 2024