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379190

Developing a Framework for Digital Government Transformation for Policymakers

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Last updated: 24 Dec 2024

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Abstract

In the age of rapid technological advancement, digital transformation has become imperative for government bodies and policymakers to enhance efficiency, transparency, and citizen engagement. However, the complexity of integrating digital technology into the public sector poses significant challenges. This research paper proposes a contextual framework designed to guide policymakers through the intricacies of digital transformation. The framework is developed through a multidisciplinary approach, combining insights from information technology, public administration, and organizational change management. The proposed framework is structured around four core pillars: organizational elements, power dynamics, management role, and external factors. Each pillar is discussed for effective implementation. The importance of building robust and secure digital infrastructure is emphasized as the foundation for transformation, alongside fostering digital literacy among both policymakers and the public to ensure inclusive participation. Moreover, the paper outlines the need for agile policy and regulatory mechanisms that can adapt to technological progress, promote innovation, and address emerging challenges such as data privacy and cyber security. Lastly, a shift towards citizen-centric services is advocated, utilizing digital platforms to deliver public services that are accessible, personalized, and responsive to citizen needs. Through this framework, the research paper aims to provide policymakers with a strategic roadmap to navigate the digital transition, ensuring that government institutions remain effective, accountable, and relevant in the digital era. The ultimate goal is to create a public sector that is not only transformed by technology but also transformative in its ability to serve the public good.

DOI

10.21608/acj.2024.379190

Keywords

digital transformation, government, technology, and management

Authors

First Name

Nahed A

Last Name

.Azab

MiddleName

-

Affiliation

Associate Professor, Department of Management, School of Business The American University in Cairo

Email

nazab@aucegypt.edu

City

القاهرة

Orcid

-

First Name

Marwa M

Last Name

.Abd Elghany

MiddleName

-

Affiliation

Associate Professor, Business Information Systems Department, College of Management and Technology, Arab Academy for Science and Technology and Maritime Transport

Email

marwam@egypt.aast.edu

City

-

Orcid

-

First Name

Reem Aly

Last Name

Elharakany

MiddleName

-

Affiliation

Assistant Professor in Finance and Accounting Department College of Management and Technology, Arab Academy for Science and Technology and Maritime Transport

Email

reem.elharakany@egypt.aast.edu

City

-

Orcid

-

First Name

Mohamed

Last Name

Elsherif

MiddleName

-

Affiliation

Assistant Lecturer in AUC Department of Management, School of Business

Email

mhmd.fekry@gmail.com

City

-

Orcid

-

Volume

61

Article Issue

5

Related Issue

50296

Issue Date

2024-09-01

Receive Date

2024-07-01

Publish Date

2024-09-01

Page Start

285

Page End

338

Print ISSN

2682-4183

Online ISSN

2682-4191

Article File

ACJ_Volume 61_Issue 5_Pages 285-338.pdf

PDF . 12.0MB

Link

https://acjalexu.journals.ekb.eg/article_379190.html

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https://acjalexu.journals.ekb.eg/service?article_code=379190

Order

9

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المقالة الأصلية

Type Code

759

Publication Type

Journal

Publication Title

مجلة جامعة الإسکندرية للعلوم الإدارية

Publication Link

https://acjalexu.journals.ekb.eg/

MainTitle

Developing a Framework for Digital Government Transformation for Policymakers

Details

Type

Article

Created At

24 Dec 2024