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334884

Emotional Intelligence Practice and Its Relation to Conflict Resolution Styles Among Academic Nursing Students

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Last updated: 03 Jan 2025

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Abstract

Background: Emotions are essential in conflict situations. Emotional intelligence includes the capacity to settle and handle conflicts. Understanding and managing emotions can help nursing students connect better with their patients, improving patient satisfaction and outcomes. Aim: To assess emotional intelligence practice and its relation to conflict resolution styles among academic nursing students. Research design: A correlational descriptive design was used. Sample: A convenience sample of (641) baccalaureate nursing students. Setting: The study was conducted at the Faculty of Nursing, Suez Canal University. Tools: Two tools were utilized in the study. Tool (I): It consisted of two parts: personal data and the Wong and Law Emotional Intelligence Scale, which assessed emotional intelligence. Tool (II): Rahim Organizational Conflict Inventory, which measured conflict resolution styles. Results: 58.3% of the participants have a high level of emotional intelligence practice level. While 39.8% have a moderate level and 1.9% have a low level of emotional intelligence practice. The highest mean percentage (83.5%) of them used a compromising style in conflict management, while the lowest mean percentage (64%) used a competing style. Conclusion: Nursing academic students have a high level of emotional intelligence practice, and the majority of students use a compromising style for conflict resolution. There was a positive statistically significant correlation between emotional intelligence practice and conflict resolution styles. Recommendations: Implement specialized training programs to enhance emotional intelligence skills for nursing students and, additionally, provide workshops or courses focusing on effective conflict management and communication skills, including active listening, assertiveness, and empathy.

DOI

10.21608/ejhc.2023.334884

Keywords

emotional intelligence, Conflict Resolution, Nursing students

Authors

First Name

Mahitab

Last Name

Mohamed Abdelrahman

MiddleName

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Affiliation

Lecturer of Nursing Administration, Faculty of Nursing, Suez Canal University, Egypt.

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First Name

Faten

Last Name

Salama Abdelaziz

MiddleName

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Affiliation

Lecturer of Nursing Administration, Faculty of Nursing, Cairo University, Egypt.

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Orcid

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First Name

Ahmed

Last Name

Abd Alrahman Hassan

MiddleName

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Affiliation

Lecturer of Nursing Administration, Faculty of Nursing, Cairo University, Egypt.

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Volume

14

Article Issue

4

Related Issue

43871

Issue Date

2023-12-01

Receive Date

2024-01-08

Publish Date

2023-12-01

Page Start

874

Page End

885

Print ISSN

1687-9546

Online ISSN

3009-6766

Link

https://ejhc.journals.ekb.eg/article_334884.html

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https://ejhc.journals.ekb.eg/service?article_code=334884

Order

334,884

Type

Original Article

Type Code

631

Publication Type

Journal

Publication Title

Egyptian Journal of Health Care

Publication Link

https://ejhc.journals.ekb.eg/

MainTitle

Emotional Intelligence Practice and Its Relation to Conflict Resolution Styles Among Academic Nursing Students

Details

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Article

Created At

24 Dec 2024