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335990

Management by Wandering Around: Its Relation to Organizational Excellence and Work Engagement among Nurses

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Last updated: 24 Dec 2024

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Abstract

Background: Management by wandering around (MBWA) involves managers spending time walking around the workplace and listening to staff concerns and suggestions. MBWA has the potential to enhance excellence, nurse engagement, and patient care outcomes. Effective use of MBWA by nurse leaders can improve organizational performance and nurse satisfaction and benefit the healthcare organization. Aim: The study aimed to investigate the relationship between management by wandering around, organizational excellence, and work engagement among nurses. Research Design: A descriptive correlational research design was utilized. Setting: The study was conducted at Menofia University Hospital in all inpatient departments and critical care units. Sample: A convenience sample of 302 nurses. Tools of data collection: Three tools were employed, namely, Management by Wandering Around Questionnaire, Organizational Excellence Questionnaire, and Utrecht Work Engagement Scale. Results: The study revealed that nurses reported moderate levels of MBWA implementation (mean score: 95.78), low levels of organizational excellence (mean score: 71.31), and low levels of work engagement (mean score: 27.45). Conclusion: A highly significant positive correlation was found between the MBWA and organizational excellence and also with work engagement among nurses. Recommendations: The study recommended that hospital administrators organize training programs to enhance nursing leaders' skills in implementing the MBWA approach. Additionally, establishing a transparent feedback mechanism for nursing staff is suggested to foster open communication and facilitate continuous improvement.

DOI

10.21608/ejhc.2023.335990

Keywords

Management By Wandering Around, Nurses, Organizational Excellence, and Work engagement

Authors

First Name

Mahitab

Last Name

Mohamed Abdelrahman

MiddleName

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Affiliation

Lecturer of Nursing Administration, Faculty of Nursing, Suez Canal University, Egypt.

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First Name

Doaa

Last Name

Fawzi El-boudy

MiddleName

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Affiliation

Lecturer of Nursing Administration, Faculty of Nursing, Menofia University, Egypt. and Lecturer of Nursing Administration, Faculty of Nursing, King Salman International University, Egypt.

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Volume

14

Article Issue

3

Related Issue

42812

Issue Date

2023-09-01

Receive Date

2024-01-12

Publish Date

2023-09-01

Page Start

1,105

Page End

1,116

Print ISSN

1687-9546

Online ISSN

3009-6766

Link

https://ejhc.journals.ekb.eg/article_335990.html

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https://ejhc.journals.ekb.eg/service?article_code=335990

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335,990

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Original Article

Type Code

631

Publication Type

Journal

Publication Title

Egyptian Journal of Health Care

Publication Link

https://ejhc.journals.ekb.eg/

MainTitle

Management by Wandering Around: Its Relation to Organizational Excellence and Work Engagement among Nurses

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Article

Created At

24 Dec 2024