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EVALUATING THE ECONOMIC AND ENVIRONMENTAL EXPECTED RETURN TO APPLY TOTAL QUALITY MANAGEMENT IN THE HEALTH SECTOR AN APPLIED STUDY ON AIN SHAMS UNIVERSITY HOSPITALS

Article

Last updated: 23 Dec 2024

Subjects

-

Tags

Economics

Abstract

This study aimed to identify the extent of evaluating the expected economic and environmental returns for applying total quality management in the health sector - by applying it to Ain Shams University hospitals, To achieve this goal, the researchers relied on theoretical grounding through the inductive approach, from Arabic and foreign books, references, and studies, and then conducted a field study by designing a survey list for employees at Ain Shams University Hospitals, including administrators, health service providers, and members of the quality team at some Ain Shams University Hospitals, This is with the aim of obtaining scientific and logical answers from that sample, and analyzing it statistically to link the theoretical study with the practical reality in some Ain Shams University hospitals, and arriving at an assessment of the expected economic and environmental return for applying total quality management in the health sector - by applying it to Ain Shams University hospitals. The study concluded that there was no fundamental relationship between total quality management and continuous improvement of performance, which was formulated in the form of null, and the alternative hypothesis was accepted. A direct statistically significant relationship was found between the application of total quality management and continuous improvement of performance. The results of the linear correlation showed the presence of a statistically significant correlation relationship between the application of total quality management and continuous improvement of performance. The results of the linear correlation showed the presence of a statistically significant correlation between total quality management on achieving economic and environmental returns, as it found a significant direct effect between total quality management and achieving economic and environmental returns. The study recommended evaluating patients' experience with hospital health services in terms of quality and efficiency. The effectiveness of the control methods applied by the facility to protect against any negative effects related to the activities, and the comprehensive quality management's formation and activation of committees specialized in quality in proportion to the size of the hospital, and I also achieved the design of questionnaires on a regular basis in hospitals to encourage customers (patients) to present their ideas and opinions from time to time,  The necessity of periodic review to ensure that hospitals are using resources effectively to achieve economic returns and preserve the environment.
 

DOI

10.21608/jes.2024.300227.1821

Keywords

Total Quality Management, economic return, environmental return, The Impact of Total Quality on the Environment

Authors

First Name

Rashaa

Last Name

A. El. Khyad

MiddleName

A.

Affiliation

Faculty of Graduate Studies and Environmental Research, Ain Shams University

Email

rashaelkhiat1978@gmail.com

City

القاهرة

Orcid

-

First Name

Mahmoud

Last Name

A, Sobh

MiddleName

M,

Affiliation

Faculty of Commerce, Ain Shams University

Email

-

City

-

Orcid

-

First Name

Mahi

Last Name

Al.

MiddleName

M.

Affiliation

Faculty of Medicine, Ain Shams University

Email

-

City

-

Orcid

-

First Name

Nagwa,

Last Name

,El.

MiddleName

A.

Affiliation

Faculty of Commerce, Ain Shams University

Email

-

City

-

Orcid

-

Volume

53

Article Issue

12

Related Issue

51947

Issue Date

2024-12-01

Receive Date

2024-07-24

Publish Date

2024-12-01

Page Start

3,117

Page End

3,140

Print ISSN

1110-0826

Online ISSN

2636-3178

Link

https://jes.journals.ekb.eg/article_395866.html

Detail API

https://jes.journals.ekb.eg/service?article_code=395866

Order

395,866

Type

Original Article

Type Code

500

Publication Type

Journal

Publication Title

Journal of Environmental Science

Publication Link

https://jes.journals.ekb.eg/

MainTitle

EVALUATING THE ECONOMIC AND ENVIRONMENTAL EXPECTED RETURN TO APPLY TOTAL QUALITY MANAGEMENT IN THE HEALTH SECTOR AN APPLIED STUDY ON AIN SHAMS UNIVERSITY HOSPITALS

Details

Type

Article

Created At

23 Dec 2024