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323361

Impact of Digital Transformation on Developing Egypt National Post Organization and its Role in Achieving Sustainable Development Goals

Article

Last updated: 23 Dec 2024

Subjects

-

Tags

Economics

Abstract

The research aimed to know the impact of digital transformation on the development of the Egyptian National Post Organization, as well as to identify the impact of digital transformation on achieving sustainable development goals (economic-social-technological), as well as studying the impact of digital transformation on improving the performance of postal services provided to customers, and to achieve the objectives of In the research, a questionnaire was designed and distributed to the executives of the Egyptian National Post Organization, as well as to a sample of some Egyptian postal customers. The researchers used the analytical descriptive approach to complete the research, as well as appropriate statistical tests to test the validity of hypotheses and answer the research questions. The results of the research indicate that there is a statistically significant positive relationship between digital transformation and the development of the performance of the Egyptian National Post Organization. The results of the research concluded with some recommendations, the most important of which are: Work to provide and use the best electronic applications that facilitate and facilitate the provision of postal services digitally to all customers in the fastest time and with high quality, as well as the use of a statistical program to analyze indicators of digital transformation to identify the economic and technological benefits and benefits. achieved social.

DOI

10.21608/jes.2023.219006.1559

Keywords

digital transformation, Sustainable Development, technological dimension, the National Post Organization

Authors

First Name

Hani

Last Name

M. Melk

MiddleName

-

Affiliation

Post Grad student at Faculty of Graduate Studies and Environmental Research, Ain Shams University

Email

hmakram@egyptpost.org

City

القاهرة

Orcid

-

First Name

Wael F.

Last Name

Abdelbaset

MiddleName

-

Affiliation

Faculty of Commerce, Ain Shams University, Cairo, Egypt

Email

dr.waelmohamed@bus.asu.edu.eg

City

cairo

Orcid

-

First Name

Osama A.

Last Name

Ahmed

MiddleName

-

Affiliation

National Postal Authority

Email

osama_abdellatif@egyptpost.org

City

-

Orcid

-

Volume

52

Article Issue

7

Related Issue

44095

Issue Date

2023-07-01

Receive Date

2023-06-20

Publish Date

2023-07-01

Page Start

131

Page End

159

Print ISSN

1110-0826

Online ISSN

2636-3178

Link

https://jes.journals.ekb.eg/article_323361.html

Detail API

https://jes.journals.ekb.eg/service?article_code=323361

Order

323,361

Type

Review Article

Type Code

599

Publication Type

Journal

Publication Title

Journal of Environmental Science

Publication Link

https://jes.journals.ekb.eg/

MainTitle

Impact of Digital Transformation on Developing Egypt National Post Organization and its Role in Achieving Sustainable Development Goals

Details

Type

Article

Created At

23 Dec 2024