The WHO declared the current outbreak of coronavirus disease 2019 (COVID-19) a pandemic on March 11, 2020. The COVID-19 pandemic shook the entire world on January 2020 last year and is still posing a major threat to the entire humanity. In order to manage the urgent psychological need for support in response to the anticipated reaction of the population to the COVID-19 pandemic, the authors, who are members of Psychiatry Department, Fayoum University, Egypt, developed a new psychological crisis intervention model by implementing a psychological support system. The idea came to light at the time of the first wave of COVID-19 in Egypt, at the mid of May 2020 when the negative psychological impact of the virus was observed and constituted a great demand on the outcome of the virus. It will make a sound basis for developing a more effective psychological crisis intervention response system.