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275179

The Impact of Conference Facilities on Attendee’s Satisfaction

Article

Last updated: 29 Dec 2024

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Tags

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Abstract

The purpose of the study is to determine the effect of conference facilities on conference attendee satisfaction. The study used an integrative model using PLS and using SPSS to analyse the descriptive data. One hundred eighty survey forms were distributed to conference attendees in Sharm El-Sheikh hotels. A response rate of 79.4% was achieved, out of which 180 were returned, and 143 usable ones were valid. The result of the study demonstrated that accessibility, conference facility and site attractions significantly affect conference attendees' satisfaction. Moreover, conference attendees' satisfaction is not much impacted by perceived value. The study has significant academic implications for upcoming studies in the tourism and hospitality industry. Hotel managers, event managers and conference organizers have to pay attention to the conference facilities and conference agenda and offer a variety of activities during the conference to gain attendees' satisfaction. Moreover, conference organizers have to offer visits to the city site attraction during the conference days to attract more attendees.

DOI

10.21608/ijtah.2022.171024.1014

Keywords

Conference, Accessibility, perceived value, facility services, Attendee Satisfaction

Authors

First Name

Kareem

Last Name

Rashwan

MiddleName

Abd elazim

Affiliation

232, Maadi, degla

Email

kareem.rashwan@ksiu.edu.eg

City

Cairo

Orcid

-

Volume

2

Article Issue

2

Related Issue

38308

Issue Date

2022-07-01

Receive Date

2022-10-26

Publish Date

2022-07-01

Page Start

179

Page End

189

Print ISSN

2812-6033

Online ISSN

2812-6041

Link

https://ijtah.journals.ekb.eg/article_275179.html

Detail API

https://ijtah.journals.ekb.eg/service?article_code=275179

Order

275,179

Type

Research Articles

Type Code

2,415

Publication Type

Journal

Publication Title

International Journal of Tourism, Archaeology and Hospitality

Publication Link

https://ijtah.journals.ekb.eg/

MainTitle

The Impact of Conference Facilities on Attendee’s Satisfaction

Details

Type

Article

Created At

23 Jan 2023