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275163

The Effect of Temporary Employment Contracts on Hotel Staff Performance

Article

Last updated: 29 Dec 2024

Subjects

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Tags

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Abstract

This study aims to measure the effect of temporary employment contracts on hotel staff performance. Therefore, a field study was conducted by distributing a questionnaire to a sample of employees in Greater Cairo's five-star hotel. The study used the Convenience sampling technique to distribute three hundred eighty-five questionnaires which 108 were disqualified, and 277 usable ones were statistically handled (71.9% response rate). The results were statistically analyzed with the SPSS (v. 20) and SmartPLS. The study results show that most employees' behavioral and psychological dimensions (i.e., job insecurity, job satisfaction, organizational commitment, trust, ethical leader behavior) are significantly affected by a temporary employment contract, simulating their performance. Furthermore, three factors of staff retention (organizational climate, job satisfaction, and employee well-being) are essential for employees to stay loyal to their work. The study holds implications for future scholarly research in the hotel industry. The study recommends that hotel managers motivate the staff by different methods to enhance their performance and increase their loyalty and satisfaction.

DOI

10.21608/ijtah.2022.167994.1009

Keywords

Temporary staff, Job insecurity, Job Satisfaction, Human Resource, staff performance

Authors

First Name

Faten

Last Name

Hussien

MiddleName

M

Affiliation

Hotel Management, Tourism and Hotels, Helwan University, Egypt

Email

faten_fth@hotmail.com

City

-

Orcid

-

First Name

Hany

Last Name

Sadek

MiddleName

Salah

Affiliation

Hotel management, higher institute for specific studies

Email

hany_phd@yahoo.com

City

-

Orcid

-

First Name

Marwa

Last Name

Elkadi

MiddleName

Ali

Affiliation

Hotel management, Tourism and Hospitality, Helwan University

Email

marwa.elkadi.90@gmail.com

City

-

Orcid

-

Volume

2

Article Issue

2

Related Issue

38308

Issue Date

2022-07-01

Receive Date

2022-10-10

Publish Date

2022-07-01

Page Start

48

Page End

62

Print ISSN

2812-6033

Online ISSN

2812-6041

Link

https://ijtah.journals.ekb.eg/article_275163.html

Detail API

https://ijtah.journals.ekb.eg/service?article_code=275163

Order

275,163

Type

Research Articles

Type Code

2,415

Publication Type

Journal

Publication Title

International Journal of Tourism, Archaeology and Hospitality

Publication Link

https://ijtah.journals.ekb.eg/

MainTitle

The Effect of Temporary Employment Contracts on Hotel Staff Performance

Details

Type

Article

Created At

23 Jan 2023