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243719

Mapping The Landscape as Artificial Intelligence (AI) Applications in Cairo hotels

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Last updated: 05 Jan 2025

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Abstract

Abstract Artificial intelligence (AI) is considered  as one of the greatest important innovative technologies. This paper aims to discover the application of AI techniques in the Egyptian hotel sector and investigate the employees' perceptions of using AI tools in the hotel sector.This paper applies the quantitative approach; a questionnaire was designed and distributed to employees' in cairo hotels, and only 380 replies were valid for statistical analysis. This research found two essential employees' views of applying AI: advantages of AI and disadvantages of AI. This research illustrates the AI techniques that are applied in the Egyptian hotel sector as well as categorizes the perceptions of employees regards AI, which may help managers to generate policies and strategies to recover their technological infrastructure and skills, as well as to implement the most beneficial AI tools. As a result, their performance improves while they save time and money. Furthermore, the researcher demonstrates that the hotel industry is undergoing significant technological changes in Egypt Vision 2030. The current study was conducted in five-star hotels in Cairo, Egypt. The research findings include, it suggests that future studies collect more data over a longer period to test the measuring instrument. It also suggests conducting similar studies in other sectors in Egypt as well as the same sector outside Egypt to test the generalizability of its findings, so this study may be considered one of the few studies that discuss Artificial Intelligence in the Egyptian Hotel Sector: Application and Impression.

DOI

10.21608/ijtah.2021.243719

Keywords

Keywords: artificial intelligence, applications, Perceptions, Hotels

Authors

First Name

Eslam

Last Name

Yasin

MiddleName

Sayed

Affiliation

PhD Student, Faculty of Tourism and Hotels ,Fayoum University

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Orcid

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First Name

Ashraf

Last Name

Abdelmaboud

MiddleName

Elsayed

Affiliation

Faculty of Tourism and Hotels – Fayoum University

Email

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City

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Orcid

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First Name

Hesham

Last Name

Saad

MiddleName

Ezzat

Affiliation

Faculty of Tourism and Hotels – Fayoum University

Email

-

City

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Orcid

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First Name

Omar

Last Name

Qoura

MiddleName

Elsayed

Affiliation

Faculty of Tourism and Hotels – Fayoum University

Email

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City

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Orcid

-

Volume

1

Article Issue

1

Related Issue

34962

Issue Date

2021-07-01

Receive Date

2022-06-14

Publish Date

2021-07-01

Page Start

19

Page End

43

Print ISSN

2812-6033

Online ISSN

2812-6041

Link

https://ijtah.journals.ekb.eg/article_243719.html

Detail API

https://ijtah.journals.ekb.eg/service?article_code=243719

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243,719

Publication Type

Journal

Publication Title

International Journal of Tourism, Archaeology and Hospitality

Publication Link

https://ijtah.journals.ekb.eg/

MainTitle

Mapping The Landscape as Artificial Intelligence (AI) Applications in Cairo hotels

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Article

Created At

23 Jan 2023