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187790

Organizational Conflict Causes and Resolution Style among First Line Manager and Hospital Administration

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Last updated: 28 Dec 2024

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Abstract

Background: Conflict is a fact of human lives and if they are able to understand it and its impact on work effectiveness, they can make conflict useful and use them to achieve better results Aim of the current study is to identify organizational conflict causes and resolution style among first line managers and hospital administration. Design: A descriptive research design was utilized in the current study. Subjects of this study compromised convenient sample of all available nurse) first line managers who working at hospitals during the period of data collection (no 156).  Setting: the study was carried out at Minia University Hospitals. Tools: two tools were used to collect data of the study; Organizational Conflict Causes Questionnaire and Organizational Conflict Resolution Styles Scale. Results: The study results revealed that three quarter of hospital administrative and first line manager agreed about causes of conflict. The most conflict styles used by hospital administrative were collaborating, accommodating, and competing while, first line manager preferred compromising, avoiding, and competing styles, with statistically significant difference. Conclusion: this study concluded that, all participants agreed about causes of conflict; as well hospital administrative preferred collaborative style and first line manager preferred compromising style. Recommendations: Establishment of training courses for all nursing educators to improve their skill for conflict resolution.

DOI

10.21608/msnj.2019.187790

Keywords

Organizational Conflict Causes, Resolution Style, First Line Manager, Hospital Administration

Authors

First Name

Maha

Last Name

Mohammed

MiddleName

Atta

Affiliation

Bachelor of nursing Faculty of Nursing, Minia University

Email

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City

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Orcid

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First Name

Sanaa

Last Name

Araf

MiddleName

Mohamed

Affiliation

Assist. Professor of Nursing Administration, Faculty of Nursing, Minia University

Email

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City

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Orcid

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First Name

Sahar

Last Name

abood

MiddleName

Ahmed

Affiliation

Professor of Nursing Administration, Faculty of Nursing, Minia University

Email

-

City

-

Orcid

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Volume

005

Article Issue

1

Related Issue

27040

Issue Date

2019-06-01

Receive Date

2019-05-14

Publish Date

2019-06-30

Page Start

69

Page End

76

Print ISSN

2537-012X

Online ISSN

2785-9797

Link

https://msnj.journals.ekb.eg/article_187790.html

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https://msnj.journals.ekb.eg/service?article_code=187790

Order

9

Type

Original articles

Type Code

2,049

Publication Type

Journal

Publication Title

Minia Scientific Nursing Journal

Publication Link

https://msnj.journals.ekb.eg/

MainTitle

Organizational Conflict Causes and Resolution Style among First Line Manager and Hospital Administration

Details

Type

Article

Created At

23 Jan 2023