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187784

Aggression Toward Psychiatric Nurses and It`s Relation With Patient`s Satisfaction About Quality of Care

Article

Last updated: 28 Dec 2024

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Abstract

This study aimed to assess the relationship between aggression toward psychiatric nurses and patient satisfaction about the quality of care. Design: Adescriptive correlational design was used in this study. Settings: Minia Hospital for Psychiatric Health and Addiction Treatment. Participants: a convenience sample of (100) psychiatric inpatients hospitalized during the study duration. All nurses working (on duty) in the psychiatric wards (2018), their total number was(54). Methods: tools used in this study  werePerception of Prevalence of Aggression Scale POPAS questionnaire, Impact of Patient Aggression on Careers Scale, while patients completed Rome Opinion Questionnaire for Psychiatric Wards' (ROQ-PW) to measure their satisfaction about the  quality of care. Results: Verbal abuse was the highest form of aggression(74%), Whilesexual assault was at the least level(2.3%).Around half ofnurses reportedhigh impact of aggression.Relation impairment between patients and nurses was the most effect of aggression on nurses(51%). The lowest level of satisfaction was in the area of staff professionalism (10.4±2.3). Conclusions: there wasa highly Significant negative correlation between aggression toward psychiatric nurses and satisfaction about the quality of care (p=.003), and ahighly positive correlation between aggression toward psychiatric nurses and the total impact of aggression on health careier (p=.000).Recommendation: provide continouse training program onhow to deal with aggressive patient, increase security, video monitoring, and creating workplace violence prevention committees.

DOI

10.21608/msnj.2019.187784

Keywords

aggression, Satisfaction, quality of care, Psychiatric Nurses

Authors

First Name

Amany

Last Name

Sayed

MiddleName

Galal

Affiliation

Bsc of Nursing, Minia psychiatric hospital

Email

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City

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Orcid

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First Name

Nadia

Last Name

Sayid

MiddleName

Ebraheem

Affiliation

Assistant Professor, Psychiatric and Mental Health Nursing Department, Faculty of Nursing – Assiut University

Email

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City

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Orcid

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First Name

Amany

Last Name

Mohamed

MiddleName

Anter

Affiliation

Lectuererof Psychiatric and Mental Health Nursing, Faculty of Nursing - Minia University

Email

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City

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Orcid

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Volume

005

Article Issue

1

Related Issue

27040

Issue Date

2019-06-01

Receive Date

2019-03-13

Publish Date

2019-06-30

Page Start

13

Page End

22

Print ISSN

2537-012X

Online ISSN

2785-9797

Link

https://msnj.journals.ekb.eg/article_187784.html

Detail API

https://msnj.journals.ekb.eg/service?article_code=187784

Order

3

Type

Original articles

Type Code

2,049

Publication Type

Journal

Publication Title

Minia Scientific Nursing Journal

Publication Link

https://msnj.journals.ekb.eg/

MainTitle

Aggression Toward Psychiatric Nurses and It`s Relation With Patient`s Satisfaction About Quality of Care

Details

Type

Article

Created At

23 Jan 2023