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245005

The Antecedents and Consequences of CSR Attribution

Article

Last updated: 05 Jan 2025

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Abstract

Corporate Social Responsibility (CSR) has become an integral pillar of any successful organisation's activities. However, consumers' scepticism towards firms' CSR has almost become a hostile companion to CSR. Hence, attribution of firms' CSR practices becomes a variable of immense relevance. This study aims to explore and propose a conceptual model of the antecedents and consequences of consumers' CSR attribution. An exploratory study along with a review of extant literature were conducted to reach the model. The research proposes the following variables as antecedents of CSR attribution: duration of commitment to CSR initiatives, type of CSR initiatives, the approach to CSR communication, the amount of invested resources in CSR, past corporate social performance, and the call for customers' participation. The model further proposes that CSR attribution is going to exert an indirect effect on consumers' positive word of mouth (PWOM), purchase intention, and brand loyalty intentions through brand attachment and trust.

DOI

10.21608/ajccr.2022.245005

Keywords

Corporate Social Responsibility (CSR), CSR Attribution, Antecedents of CSR Attribution, Consumer Outcomes

Authors

First Name

Sara

Last Name

Hosny

MiddleName

Osama Hassan

Affiliation

Faculty of Commerce, Cairo University, Giza, Egypt

Email

saraosama@foc.cu.edu.eg

City

-

Orcid

-

First Name

Gamal

Last Name

AbdelAziz

MiddleName

Sayed

Affiliation

Faculty of Commerce, Cairo University, Giza, Egypt

Email

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City

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Orcid

-

Volume

2

Article Issue

2

Related Issue

35120

Issue Date

2022-06-01

Receive Date

2022-06-20

Publish Date

2022-06-01

Page Start

20

Page End

52

Print ISSN

2805-248X

Online ISSN

2805-2498

Link

https://ajccr.journals.ekb.eg/article_245005.html

Detail API

https://ajccr.journals.ekb.eg/service?article_code=245005

Order

2

Type

Original Article

Type Code

2,025

Publication Type

Journal

Publication Title

The Academic Journal of Contemporary Commercial Research

Publication Link

https://ajccr.journals.ekb.eg/

MainTitle

The Antecedents and Consequences of CSR Attribution

Details

Type

Article

Created At

23 Jan 2023