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203988

Institutional excellence in Saudi universities in light of the criteria of the Malcolm Baldrige National Quality Award (MBNQA) - Tabuk University as a model -

Article

Last updated: 05 Jan 2025

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Abstract

The study aimed to identify the reality of the application of standards of institutional excellence in Saudi universities in light of the standards of the Malcolm Baldrige National Award for Quality (MBNQA), taking the reality of the University of Tabuk as a model. For the purpose of achieving the objectives of the study, the descriptive survey method was used, and a questionnaire based on self-assessment questions for organizations wishing to apply standards of excellence or competition to be nominated for the Malcolm Baldrige Award was used as a tool for collecting data and responses from a sample of (332) faculty members. The study concluded that the study sample members agree on the reality of institutional excellence in Saudi universities in light of the criteria of the Malcolm Baldrige National Quality Award (MBNQA) by 80%, and that the most prominent aspects of institutional excellence in Saudi universities are represented in the dimension of students and other clients by 83.4%, followed by the dimension of Measurement, analysis and knowledge management by 82.2%, followed by the leadership and workforce dimensions by 81%, followed by the results dimension by 78.6%, then the operations dimension by 77.8%, and finally came the strategy dimension by 75.6% .

DOI

10.21608/erji.2021.203988

Keywords

outstanding performance, Institutional Excellence, Malcolm Baldrige National Quality Award

Authors

First Name

Ahmed bin Atallah

Last Name

Al-Juhani

MiddleName

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Affiliation

Lecturer of Educational Administration and Planning - College of Education and Arts - University of Tabuk - KSA

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Volume

1

Article Issue

3

Related Issue

28776

Issue Date

2021-10-01

Receive Date

2021-11-09

Publish Date

2021-10-01

Page Start

85

Page End

138

Print ISSN

2735-5918

Online ISSN

2735-5926

Link

https://erij.journals.ekb.eg/article_203988.html

Detail API

https://erij.journals.ekb.eg/service?article_code=203988

Order

4

Type

Original research article

Type Code

1,930

Publication Type

Journal

Publication Title

Educational Research and Innovation Journal

Publication Link

https://erij.journals.ekb.eg/

MainTitle

Institutional excellence in Saudi universities in light of the criteria of the Malcolm Baldrige National Quality Award (MBNQA) - Tabuk University as a model -

Details

Type

Article

Created At

23 Jan 2023